Morar95

Q: iOS 6.0.1 WiFi Still Greyed Out

My iPhone's WiFi was working great on iOS 6 when it first came out, no problems whatsoever, until last week it failed over night without me knowing. The WiFi option was still available but unable to connect to my home network and when I rebooted the phone, the WiFI was greyed out. It has not been working since.

 

I waited for iOS 6.0.1 to come out as I understood that this was supposed to fix the problem many users with iOS 6 have been facing with WiFi connections, but this has not worked. I do not understand why it has failed. I bought this 4S in February and have never dropped it and it has always been in a case. The WiFi was working great before I went to bed and the next morning it was no longer working.

 

I have reseted the network settings, restored the phone and even tried using the phone as new and this has still not fixed the problem.

Posted on Nov 1, 2012 12:38 PM

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Q: iOS 6.0.1 WiFi Still Greyed Out

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  • by -anders-,

    -anders- -anders- Nov 10, 2012 10:21 PM in response to lukedlang
    Level 1 (0 points)
    Nov 10, 2012 10:21 PM in response to lukedlang

    I asked about the phone I was given at the service shop and they said it was a factory refurb from Apple. It is as new, but can consist of more or less used components. In my case (in Sweden) the warranty is the original warranty in case you have more than three month left, otherwise it's extended so you get three months warranty on the replacement phone.

  • by luc.vandevyver,

    luc.vandevyver luc.vandevyver Nov 11, 2012 12:35 AM in response to lukedlang
    Level 1 (0 points)
    Nov 11, 2012 12:35 AM in response to lukedlang

    Looks like brand new, works like brand new.

    Got another 90 days warranty.

     

    Fine for me!

  • by pilot1226,

    pilot1226 pilot1226 Nov 11, 2012 3:24 AM in response to luc.vandevyver
    Level 1 (0 points)
    Nov 11, 2012 3:24 AM in response to luc.vandevyver

    I have been following my thread and have found some things. I am currently on holiday and my cellular data coverage is terrible, so I need wifi to do any type of data related function.

     

    I found that the Wifi works after you Reset Network Settings in General and will continue to work until you lock the device. I don't know if auto lock or manual lock affects the bug.

     

    Sometimes after Reset Network Settings the wifi is completely grey so I do it again and it works.

     

    Since Apple will replace what was my NEW iPhone with a refurbished model, I will continue to wait on the replacement. My warranty expires in late January, and I truly believe that this is a software based glitch doomed to return even on a replacement device. I am hoping either a 6.1 or 6.0.2 update will fix this for me.

     

    Good luck and good hunting. I have not had to do the freezer trick since I have been on holiday but I do have to Reser Network Settings about three or four times a day. 

  • by djnicksie,

    djnicksie djnicksie Nov 14, 2012 3:26 PM in response to Morar95
    Level 1 (0 points)
    Nov 14, 2012 3:26 PM in response to Morar95

    So, ios6.0.1 works fine on my iphone 3gs that has been dropped and chucked around more often than not, can pick up wi-fi perfectly.  But my brand spanking new iPhone 5, cannot get a wi-fi signal to save its life!

     

    Seriously frustrating as it took an age to get the update down.

  • by Milzy9,

    Milzy9 Milzy9 Nov 18, 2012 5:02 PM in response to Morar95
    Level 1 (0 points)
    Nov 18, 2012 5:02 PM in response to Morar95

    I have an iPhone 4S and was experiencing the same wifi grey out and blue tooth issue. I tried everything in all the posts I could find. No luck until I rang apple care Australia and the tech guy there fixed over the phone. I just went to settings, general, reset, reset all settings. All works fine now. Hope this helps those who still don't have wifi.

  • by dandyagustin,

    dandyagustin dandyagustin Nov 19, 2012 3:25 AM in response to Milzy9
    Level 1 (0 points)
    Nov 19, 2012 3:25 AM in response to Milzy9

    This one works!! Thank you so much!! How come the Apple Care here in the Philippines did not come up with that temporary fix? Again, thank you!!

  • by Milzy9,

    Milzy9 Milzy9 Nov 19, 2012 4:19 AM in response to Morar95
    Level 1 (0 points)
    Nov 19, 2012 4:19 AM in response to Morar95

    I'm glad it worked for you. It's working permanently for my iPhone. Big thank you to Brian at apple car Australia for that fix. He worked it out on his personal iPhone at his home in his spare time. Legend. All it did to my phone is wiped wallpaper, but I put it back on and it kept all my apps etc where they were and now my iPhone is working perfectly.

    Simple fix. A lot of other apple techies told me it was hardware fault when it wasn't.

  • by vickvick_,

    vickvick_ vickvick_ Nov 19, 2012 12:12 PM in response to Milzy9
    Level 1 (0 points)
    Nov 19, 2012 12:12 PM in response to Milzy9

    this didnt work for me, i also tried reseting my phone completely with a new installationg of the iOS instead of restoring it and gives me same results, wifi still greyed out. i wont have my phone replaced with a refurbished one, knowing it will come with the same problem. Probably switching to Android soon... ='\

  • by -anders-,

    -anders- -anders- Nov 19, 2012 12:20 PM in response to vickvick_
    Level 1 (0 points)
    Nov 19, 2012 12:20 PM in response to vickvick_

    "i wont have my phone replaced with a refurbished one, knowing it will come with the same problem."

     

    Why would you make that assumption? My replacement phone works nicely, no greyed out Wi-Fi button anymore.

     

    My experience tells me this is a two part problem though, it's both hardware and software. Replacing my phone solved the greyed out button problem, replacing my Wi-Fi router solved the connection problem. You may have to do one or both of these.

  • by vickvick_,

    vickvick_ vickvick_ Nov 19, 2012 1:50 PM in response to -anders-
    Level 1 (0 points)
    Nov 19, 2012 1:50 PM in response to -anders-

    Im not assuming anything, replacing the phone in many cases did not fix the issue, i've been looking in many forums such as this one following this issue =\ nothing left to do but wait for a new update i suppose. Yes, i did replace my router as well.

  • by lukedlang,

    lukedlang lukedlang Nov 19, 2012 5:11 PM in response to vickvick_
    Level 1 (0 points)
    Nov 19, 2012 5:11 PM in response to vickvick_

    If you've done the restore as new, restore all settings and reset network settings then it is a hardware fault, waiting for an update and replacing your existing resources are a waste of time and money. I called up apple on monday, sent my 7 month old scratched up iphone back and got a 1 month old replacement on friday. They put a whole new housing and battery over it so I cant even tell if it's new or not.

     

    On another note I checked my serial number and it says a production week of 37, and it came with OS5, do you think its new or reurbished? (4s 64gb)

     

     

    I dont mind either way, a one month old tested and working phone with a new battery is an upgrade from a 7 month old one.

  • by cypemethrin,

    cypemethrin cypemethrin Nov 22, 2012 6:29 AM in response to Morar95
    Level 1 (0 points)
    Nov 22, 2012 6:29 AM in response to Morar95

    So I had this issue with my 10 month old iPhone 4S

     

    Went to local Apple shop and made my case

     

    Ended up with a warranted refurb iPhone 4S with an extended warranty all free of charge

  • by Stijnley,

    Stijnley Stijnley Nov 25, 2012 4:06 AM in response to cypemethrin
    Level 1 (1 points)
    Nov 25, 2012 4:06 AM in response to cypemethrin

    I'm experiencing the same problem! I got wifi problems since 6.0.1, everything worked fine 10 months before!

    Is there any solution yet? I tried everything! Is the problem hardware of software related? It seems software because everything worked before 6.0.1?!

     

    The nearest Genius-bar is a 400 miles roundtrip and I have only 1 month warranty left...

     

    What should I do? I don't want a refurbished one...I just want mine to be fixed...

  • by lukedlang,

    lukedlang lukedlang Nov 26, 2012 2:38 AM in response to Stijnley
    Level 1 (0 points)
    Nov 26, 2012 2:38 AM in response to Stijnley

    it's a hardware fault, you have no option but to get a refurbished one.. unless you dont want wifi.

  • by Stijnley,

    Stijnley Stijnley Nov 26, 2012 2:42 AM in response to lukedlang
    Level 1 (1 points)
    Nov 26, 2012 2:42 AM in response to lukedlang

    Thank you for your reply Lukedlang.

     

    Is there any explanation how this hardware fault comes up right after the update? Before my hardware worked fine for 10 months... My hardware works half of the day...but fails the other half...

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