Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 10

111,168 points

My iPhone is stuck preparing update

iOS 6.8.1 "Preparing update" for the past hour, loading bar doesn't move.

What now?

Posted on Nov 2, 2012 10:41 AM

Best reply

Level 1

4 points

Posted on Aug 16, 2017 1:43 AM

Thanks for the detailed instructions, Yuvanesan! I did not know I could find updates there.

When deleting the Beta 5 update, it did not disappear from the list. But running software update again still re-downloaded and installed fine 😁

View in context

20 replies

Go to settings => General => Storage and ICloud usage and under storage select Manage Storage. Should be on the list.

Level 1

9 points

I had to do the same thing today with beta 5. Ty.

Mine too. It's so frustrating.

It's incredibly annoying. My life is busy. My tv works, my wifi works, my car works.....my phone? No...it never works. And Apple could care less.

My iPhone is stuck preparing update