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RCGlass Author

Level 1

13 points

What can I do about the fact that IOS maps no longer shows my home street correctly on the map?

It showed correctly under Google maps but whole sections of the street are missing under IOS 6.😟

I have tried reporting the problem via the recommended method and received no response. I know that this is also a problem in Tom Tom because I discovered after paying a significant amount for their iPhone app only to find my address missing on their maps. I tried reporting it to them months ago and they made no change in their app or maps. I do not live in a remote area but a within the city limits of metropolitan area and the house has been here since 1929, giving Apple and Tom Tom ample time to get it right! 😀

I am very disappointed that neither Apple or Tom Tom have not even responded to my request despite my investment in their products.😠

Posted on Nov 2, 2012 2:16 PM

19 replies

RCGlass Author

Level 1

13 points

Nov 4, 2012 10:32 AM in response to ChrisJ4203

Well, I guess the competitor issue goes both ways. 😁

I am happy to hear that the new maps are more accurate for you. Unfortunately for me, Tom Tom couldn't get it right for me with a street that has probably remained unchanged since 1930.

I just this morning received a response from an insider on yhr Tom Tom forum that I shouldn't expect reported map inaccuracies to show up in their mobile apps (iPhone and Android) for at least a year from the report. I have asked if that is also true of Apple Maps and will report back here when I get a response.

BTW, save your money if you are considering shelling out for the Tom Tom app. In addition to my complaint about the map data, their GUI is confusing at best. I hope Apple will design their own turn-by-turn interface for the data.

ChrisJ4203

Level 10

230,678 points

Nov 4, 2012 10:46 AM in response to RCGlass

I understand that it doesn't work for you, and I was not trying to minimize your frustration by saying mine worked, just show that things can work. I've downloaded a number of the free applications for the phone to test, just for the sake of test, as I have 2 individual Garmin devices for automobiles, and my 2012 Hyundai has a maps and navigation screen in it, so the Apple maps is not a big issue for me. However, I do understand how it is for many, and understand how many are disappointed in the lack of public transportation information. Unfortunately, things are how they are. I do find it difficult to understand why a company like Tom Tom that is supposed to specialize in GIS data can take so long to update and put on an internet accessed map.

RCGlass Author

Level 1

13 points

Nov 5, 2012 11:01 AM in response to ChrisJ4203

ChrisJ4203 wrote:

RCGlass wrote:

Yes, I was kind of expecting that but it doesn't diminish my disappointmnet that Apple switched map data for no apparent reason other than to reduce Google's market while Apple's loyal supporters get an uneeded and inferior "fix."

Actually the switch had to do with licensing issues and the desire of Apple iPhone users to have turn by turn navigation. It has been well documented. Apple tried to get turn by turn that has existed in Android for some time because iPhone users had been hounding Apple for that feature. When Google refused to provide that feature, Apple went with their solution. It took Google 7 years to get where they are today with map data, so I would say it is going to take Apple a little while. The satellite data for Apple is more current where I live than Google. Google's satellite photo of my home is more than 5 years old, while the one in the Apple map is less than 2. I recognize this because of when my neighbor removed his backyard pool, and when I had some major remodeling on my home.

After reading some complaints on other threads about problems with the new maps integrating with internet searches, I am wondering if there is a compromise solution that might provide the best of both worlds.

How about Apple gives users a choice of which map data they want integrated into their IOS, Tom Tom or Google with a simple turn on/off in the settings menu? Yes it would require licensing data from both firms but it would allow those that want turn-by-turn to get it and those that find other capabilities offered by Google maps to have them if they choose. It may be a pipe dream but not impossible and Apple already has the ingeration worked out with Google.

OK now all the real techies can tell me why this would never work!

ChrisJ4203

Level 10

230,678 points

Nov 5, 2012 12:47 PM in response to RCGlass

I should think that what you are describing could be something similar to the choice of search engines that can be made on the computer. The choice of a database for a particular program should not be that big of an issue, but again, licensing is the real issue here. So in the long run, it is going to be a decision made by Apple, no matter what too many of us want or think, just like the turn by turn was. That is not important to me, but it was to many others. That was probably just one small nail in the coffin between Google and Apple. The fact that they are the producers of the competitive OS for mobile devices was one of the others. It reminds me of the issues between Samsung and Apple and how Apple is now looking to other sources for screens and chips. Big business I guess.

What can I do about the fact that IOS maps no longer shows my home street correctly on the map?