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My new IPad mini has poor wifi reception. Goes in and out. My IPod, IPhone, Ipad1 and Ipad2 work finer. I think it has wifi antenna issues. Does anyone else have this problem?

My new IPad mini has poor wifi reception. It goes in and out. My IPod, Iphone4, Ipad1 and Ipad2 work fine. What can I do? Does anyone else have this problem?

Posted on Nov 4, 2012 12:21 PM

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82 replies

Nov 18, 2012 9:18 PM in response to Dave Apple 1969

Have same issue here, It is not about poor signal (iPad, Macbook work fine) and also not about poor receiver as iPad mini can join network. Problem only when it just stop receive the data. Hope Apple fixed it soon.


Tunning WIFI router or Access Point is not a good idea because iPad designed for remote user. It should be able to work with all access porint, public WIFI.

Nov 27, 2012 7:11 PM in response to Dave Apple 1969

I have the same problem that all of you. Sometimes, my mini ipad works great on internet.... quite fast... but in just a matter of minutes, it drops the wifi connection and it takes me a lot of time to connect it again. sometimes I have to reset the router and the wifi setting on the ipad. I don´t really thinks it is a hardware problem, since it actually is able to connect to internet. I hope this is a software issue that is strangley affecting only the preformance of Ipad Mini. I really expect that Apple fix this issue.

Dec 1, 2012 9:55 PM in response to Dave Apple 1969

My mini was fine for about 2 weeks... until today. WiFi dropped, lost the connection icon competely. All other devices including iPhones, and my Macbook pro still working fine on wifi. I reset the router, the mini, the network settings on the mini, and forgot and reset the network but still no connection. I discovered that the only way I can still connect to Wifi is if the mini is held within a few feet of the router. Max range is about 3 feet for the mini. Synced to USB and did a backup. Looks like this unit has to go back to the store.

Dec 2, 2012 11:36 PM in response to Dave Apple 1969

I agree with suwitcha - The suggestion to reset the router or acces point is moot because I can't do that when I'm at airports, on public transportation, or visiting family.


I bought mine just before a Thanksgiving trip to 3 European countries, and in I found that my Mini couldn't connect as well as other Apple products -- my husband would be right next to me using a MacBook Air, and he would be flying on the Internet (pun intended).


Interestingly, most of the time my Internet access DID work, but it was puzzling that at random times or locations, it wouldn't. Sometimes I would get one or two bars (but still no connection). Other times, I would get nothing (even if I toggled the WiFi or Airport mode or switched the mini off, or if I walked around trying to find a better signal). Sometimes I would return to the same location where it worked one day, then didn't work later that day, then it worked again the following day. Once connected, downloading speed appeared to work fine.

Dec 8, 2012 6:45 PM in response to Dave Apple 1969

My iPad Mini 32GB wifi only running on 6.0.1 had this issue too. I was troubleshooting and streamlined it to two issues.


First, I swapped out my existing router with an older one. No connectivity or speed issues.


Next, I tried a restore of my existing router to out of the box state, and connected my ipad mini to it, no connectivity issues at all. Full signal and full speed.


I discovered when the connection was good, the router was operating at Channel 2 (TP-Link TL-WR841ND). When I switched the channel to Auto (it randomly picked 1 and 6) and while it was operating on those channels, the iPad Mini had connectivity issues. Full signal but slow speeds.


For my case, I discovered that my iPad has incompatibilty issues with my existing router.

So I deduce that my iPad Mini doesn't have hardware issues.

Dec 18, 2012 10:43 AM in response to MarkOnMac

UPDATE:

On December 2, I contacted Apple Support, and sent my iPad mini to their service center. (It took over a week just to get the box, and it didn't have the return label, so it was emailed to me.) Yesterday they tried and failed to duplicate the issue and it is being sent back.😮


EDIT:

Maybe today's 6.0.2 software update will solve this problem ("Fixes a bug that could impact Wi-Fi.")

Dec 27, 2012 5:44 PM in response to mianesva

Many members don't want to buy airport to fix this problem. :)

my ipad mini still got slow wifi issue after upgrading to 6.0.2. Sometimes it cannot load data from iTunes or YouTube.

I am very disappointing with this product. Recommending my friends shouldn't buy this product until apple have an answer for this issue.

I guess this is a hardware issue because ipad mini using a new ultra fast wifi adapter. They didn't tested it carefully before releasing to customer.

Dec 31, 2012 2:29 PM in response to NhatPhan

As a side, this same issue is plaguing my new iPad 4th gen. I have an airport extreme with time capsule for the home network and everything up to date. Our MacBook Air, iPhone 5, iPhone 4s, and MacBook Pro Retna all have no issue throughout the entire house. The iPad 4th gen loses connectivity or cannot even see the network if more than 20ft. away from the base station on the same floor of the house. Completely bummed.

My new IPad mini has poor wifi reception. Goes in and out. My IPod, IPhone, Ipad1 and Ipad2 work finer. I think it has wifi antenna issues. Does anyone else have this problem?

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