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my i phone 4s will not switch off and i,ve got apple sign and a bar underneath on screen and it seems to be frozen ,,any body no how to sort it out please

my i phone 4s will not switch off and ive got a apple sign and a bar empty underneath ,,how do i turn it off and get it working again please , ps i have held down button on top but it will not turn off >??????????

iPhone 4S, iOS 4

Posted on Nov 4, 2012 2:31 PM

Reply
2 replies

Nov 4, 2012 2:56 PM in response to w55ard

Try:

- iOS: Not responding or does not turn on

- Also try DFU mode after try recovery mode

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.

- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Apple Retail Store - Genius Bar

my i phone 4s will not switch off and i,ve got apple sign and a bar underneath on screen and it seems to be frozen ,,any body no how to sort it out please

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