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I was very excited about the opening of the first public LTE network in Belgium by the carrier Belgacom.
This carrier runs LTE on 1800MHz which is supported by my european iPhone 5.
Apparently Apple blocks access or is not willing to provide a carrier settings update for us to access this LTE network?
iPhone 5, iOS 6.0.1
@Auka,
Just for the record, is the LTE network of Proximus actually operational yet? 🙂 I mean, are there samsung galaxy LTE phones already on it?
Cheers
yes the network is operational 🙂
You can find for example 4g USB modem in shops 😉
And does it work or does somebody need to 'activate' it first? 😉
You sure that would work? Restoring and activating the iPhone again would allow a 4G setup?
Hi Auka, I will try restoring as a new iPhone.
Can you first check that 4G is active on my number?
Thanks!
<Personal Information Edited by Host>
Do you have any idea how stupid posting your phone number in a public forum is?
@Vincent,
Good luck, I hope it works.
Well if it works, I'm sure he will have a lot of stalkers spamming him to know how he did it ;-)
PS: Sometimes you can also find these numbers in the phonebook, they are not secret numbers, so I don't see why it is that stupid. The worst thing that can happen is that a lot of people will sent you a message or call you.
Restored but no difference until so far...
Auka, can you please contact me on my e-mail (at my profile) to check 4G is activated on my number?
I would be very surprised when a restore would have enabled the 4G connectivity...
The only way for the issue to be fixed is that we all create tickets at Apple Support, and have the Senior Advisor escalate the ticket to Apple themselves.
That is the only way as I see it. I don't think Apple will investigate the issue because of one thread on their forums - We don't even know if the read these forums regularly.
Tickets, please, everyone with an iPhone stuck on 3G, call Apple support, and have the ticket escalated.
The 1st line helpdesk engineers will tell you anything (restore, contract no 4G, ...) because they don't have a clue....
What we need is a company that complains about it, CEO's of Belgian enterprises...
Exactly, I don't have the feeling Proximus is taking real action to get this sorted...
Proximus has contacts at Apple, no doubt about that, just need to make a call.
Carrier update can fix this immediately!
Contacted Senior Adviser, also a person that doesn't want to help me.
He rejected to make a higher ticket...
You are using an unsupported carrier. What part of unsupported do you not understand?
We are using factory unlocked phones a.k.a. simlock free, what part of factory unlocked do you not understand?
So if we were unable to make phone calls or use 2G/3G you would react the same way?
LTE not available on LTE enabled network in Belgium (Belgacom)
