LTE not available on LTE enabled network in Belgium (Belgacom)

I was very excited about the opening of the first public LTE network in Belgium by the carrier Belgacom.

This carrier runs LTE on 1800MHz which is supported by my european iPhone 5.


Apparently Apple blocks access or is not willing to provide a carrier settings update for us to access this LTE network?

iPhone 5, iOS 6.0.1

Posted on Nov 6, 2012 3:08 AM

Reply
529 replies

Nov 30, 2012 6:53 AM in response to Jan2015

Jan2015 wrote:


and what you say now he!


http://www.telecoms.com/54319/apple-vetting-operators-on-lte-network-performance /

I say the network operators need to get with the program. LTE is still extremely fragmented. Apple's not going to allow the carriers to made them look bad by delivering a substandard user experience. Carriers also freaked out when Apple refused to allow them to include bloatware on the iPhone when it launched. That was also a first for the industry. Deal with it.

Nov 30, 2012 7:18 AM in response to Pieter J.

I must say that I understand the control process from Apple's point of view.

They want to let the user experience LTE as it is meant to be on their devices.

Having control over this process means that people won't blame Apple if their LTE is underperforming.

I hate it, but I get it.


So either Proximus does not know of this test and is even not close to the stage of Apple testing their LTE network.


Or they know about it, know it for quite some time, but don't tell in public in case they fail for the test.


<Link Edited by Host>

Nov 30, 2012 9:40 AM in response to XofM

The ITU has included HSPA+ in the definition for "4G". AT&T requested the change be made. It was. There was no reason to deny it as it is connecting to a "4G" network. Simple, really. As for the speed being almost the same or sometimes slower, sorry... stick to what you know. HSPA+ is significantly faster than the 3G network that predated it and also significantly faster that competitors 3G networks.


You don't like it, go complain to the ITU.

Nov 30, 2012 9:54 AM in response to nick-1989

When Apple says that LTE is supported on the iPhone on your carrier, then you can complain to them if it doesn't work. Until then, you have no excuse for expecting something to work that no one has said would work.


As for the 3G/4G issue, The sample was far too small, and they performed the test on what was, and still is, the most congested cellular data network in the world.


Basically, the test is invalid. It does not reflect real world performance outside of NYC, and enough updates have been done to the infrastructure in NYC that it is no longer valid there either.

Nov 30, 2012 11:02 AM in response to Pieter J.

KiltedTim,


Apple is asking money for the mobile operators to enable 4G in their network.

I personally believe that strategy is damaging Apple, but they know better than me what they do with their business.

The problem is that they state the reason for that is to assure that the iPhone customers have a good experience, but they forget that they fail with requirements of their product to the users stating that they are buying an LTE compatible phone. In the product description, there is nothing that mention any restrictions on any LTE network.

Regarding the quality of networks: mobile networks are shared networks, meaning the conditions that you have depends a lot what the other users in the same cell are doing at that time. It’s not logical that you evaluate the quality of a network based on a sample. There are a lot of parameters that define the quality of network and speed of access is just one of them.

I work in a mobile operator, and of course in my office I can access full speed. But the conditions vary from city to city and even at the same place they change during the day. I cannot imagine Apple making a valid test that measure the overall condition of a network in an extensive country like US, for example. Saying this, what do you mean by invalid test? What should be a valid test? Who defines those tests?


<Edited by Host>

Nov 30, 2012 10:52 AM in response to nick-1989

Pretty funny, accusing the most valuable company in the world of being "communist". It's a corporation, not a democracy. These forums are here for technical support, not ranting and whining about why something doesn't work the way you want it to when it's already been made clear that it is NOT supported on your network.


YOU agreed to the terms of service when you signed on here. If you can't live with them, there are plenty of other forums on the Internet where you can rant and whine to your hearts content.

Nov 30, 2012 11:09 AM in response to Pieter J.

I see this discussion is still going on.


I'm pretty sure if apple wants to do some testing it is more about switching between 3G and real 4G than about the speed.


The fact is that what most US operators call 4G is in fact pumped up 3G HSPA+. What Europeans consider 3G is the same, the real naked 3G is much slower, but mobile network development happened quicker in Europe than in the US that's why most Europeans think of 3G as only the pumped up 3G that was around when finally a handsetmaker (yes Apple, that American company getting bashed here) came up with a handset that could really make you enjoy that experience.


I think it's early days yet for apple in terms of experience with real 4G/3G handover. Still I'm convinced they'll get around to it. Be a little bit patient please. Apple still provides us with the best hardware yet and you can't expect them to jump just because there are now 2 small countries extra offering true 4G. Although the 20 million citizens in Switzerland and Belgium are among the richest in the world, they are only 20 million - and only a handful is getting upset about this issue already.


So I would say behave, be patient and stop bashing apple or making false courtcase threats. Makes me ashamed to be a compatriot of you guys. But I guess not everyone can be the brightest bulb on the chandelier. :-)

Nov 30, 2012 12:36 PM in response to KiltedTim

F*** your supported list. We have personal hotspot by Mobistar and Telenet. Do you see this on that list? No!visual voicemail have Mobistar also, do you see that ? No! With a Mobistar sim also no LTE switch, so keep dreaming with your amarican dream. The list is not up to date for 2 years!


There are proximus customers now with 4G, so it is aleady working.

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LTE not available on LTE enabled network in Belgium (Belgacom)

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