LTE not available on LTE enabled network in Belgium (Belgacom)

Proximus is the only carrier to support lte in Belgium at this time!

If Proximus statements are true and apple is blocking a compatible lte network just because it is not Mobistar, it would really be the straw that broke the camel's back!!!

That would be one more argument for the ever growing fandroid base against apple current behavior at locking things down :-(

I live in Wavre where proximus just launched his brand new lte network. I own an iPhone 5 and iPad 3 and I AM NOT ABLE TO USE LTE/4G !!!???!!!

What a frustration!! I really hope this is just an error from apple and that they are currently fixing it!

J.

They did not "enable it for TESLA".

Your "proof" consists of rumors circulating regarding ureleased beta software, and even if it were relevant, it can not be discussed here.

The bottom line is, if you want to use an iPhone with an unsupported carrier, then you are on your own.

Hey Gomba, I do agree with you totally.

If it is Apple who blocks it, just because it is not a supported carrier, it will turn against them.

I must tell you that your iPad3 is not compatible with the Proximus LTE network because it uses an other frequency. For the moment the only compatible Apple devices that have the correct frequency are the iPhone5, iPad4 and iPad mini.

For the moment the only compatible Apple devices that have the correct frequency are the iPhone5, iPad4 and iPad mini.

At last an accurate statement from Belgium

This also applies to the rest of Europe including the UK

If the APPROVED CARRIERS do not have access the the Apple

supported frequencies in the above products

then no LTE as applies to most of the UK carriers .

Belgium twelve points, la Belgique douze points ;-)

What Pieter tells, sounds to me to be the most logical way the device should work. If it detects LTE then the switch should be shown. Unfortunately that's not the case yet.

It would be great to get an official statement from apple or apple belgium about this.

But I guess they won't bother.

This is not just about the frequency (which has more variables than simply wave length) as some carriers support hotspot, visual voicemail, and other options that will appear or not on the iPhone depending on the information recieved from the carriers tower. For example, tap on the cellular optio in setings and you will see information provided to the iPhone directly from the supported carrier. If your carrier is not sending the iPhone this information, there is nothing you can do to make that happen

Hello Everybody

To answer at proximus user and others, i'm working for Proximus. I have tested the 4G network of proximus since many weeks. We have a 4g cell here in our building

With a USB key of vodafone, no problem to connect on the 4g network but with an iphone 5, impossible, only 3G

The same iphone 5 with a SFR sim card from France in roaming in France, no problem, connected on the 4G network

We have contact with Apple and Apple blocked well the 4g chip with a proximus sim card

Also, with an Ipad 3, impossible to connect on 4g in europe. the frequence is not compatible with europe. The americans think to be the center of the world and think that their frequence is worldwide... But they use a different frequence of the rest of the world

Europe use the same frequence than asia, oceania, africa... but not in USA and canada...

U're welcome 🙂

We've asked to unlock the 4g but apple didn't want before the commercial launch. We're waiting for more news from Apple

for your question

A. No, mobistar is the partnet, no info about that

B. We're waiting for their answer ;-)

kr

I hope so

We have contacted Apple since many days

but an other important think, to have acces to 4g with every phones (or modem), the LTE option need to be activate on the number

This option should directly be activate on all number but for some number, the system didn't activate it

so when apple 'll unlock the 4g chip, if you haven't this option, impossible to surf in 4g

I can check yours numbers if you want (my email is in my profile I think (if you can see it)

I live in Antwerp and I also have an iPhone 5, so Belgacom 4G should be accesable for me. I believe if Apple says the reason why they didn't activate the 4G network yet is that it wasn't officially launched, they will probably include the necessary update in a new release of the ios 6.1 Beta. Ios 6.1 Beta was released before 4G went public, so I think that's the reason. It just isn't worth it to push an update only for Proximus.

I also don't see why Apple wouldn't activate it, we all bought an expensive unlocked phone, it should be able to work with any network. I also don't believe that Apple will not unlock it because Proximus is not a partner, if we get to use 3G, why not 4G?

Thanks Auka for the information, Belgacom obviously did their job. It's apple that didn't.

@Laurens, that's my opinion too. If we get to use 3G, why not 4G. We payed a lot to have the unlocked version of the phone, so it should be totally unlocked.

If I wanted to be tied to one carrier, I would have bought the locked version of the iPhone at a much cheaper price.

U're welcome 😉

I keep you informed in this topic when I have more news about the unlocking of the LTE

But an other think, you have to be covered by the 4G 😉 maps available on the proximus website

For brussels, not yet (except in a building 🙂 )

Hi Auka

Thanks for all your information and effort and to bring us some clarity on this topic.

Hope to here some good news from you soon :-)

PS: I already saw the coverage maps, pitty that Brussels isn't covered, but Antwerp is, so that's already something for me.

All due respect, but you don't seem to understand the full issue here.

This person bought a simlock-free iPhone, this means the device is not connected by any business relationship to any carrier and should work to it's full potential with any carrier, that is why it ships out without a simlock.

This is the reason people take out up to double the price to get a simlock-free device.

Whether Apple actually blocked it or simply didn't enable it, I have no Idea, what I do know is that it either way it should be fixed.

Now in response the part where you say: "If you want full functionality, use a supported carrier." I'm only going to add this:

The only supported carrier by Apple in Belgium is Mobistar, and guess what? They do not have LTE yet.

I love Apple products, but when you buy a device for double it's price, you expect it to work at it's full potential. As it should.