LTE not available on LTE enabled network in Belgium (Belgacom)

I was very excited about the opening of the first public LTE network in Belgium by the carrier Belgacom.

This carrier runs LTE on 1800MHz which is supported by my european iPhone 5.


Apparently Apple blocks access or is not willing to provide a carrier settings update for us to access this LTE network?

iPhone 5, iOS 6.0.1

Posted on Nov 6, 2012 3:08 AM

Reply
529 replies

Nov 14, 2012 1:36 PM in response to Yjordens

Mobistar has LTE in Antwerp, only for a selected group of testers.

Proximus already has LTE fully operational in eight cities. They are still the No. 1 network in Belgium, with the most customers, the highest network quality, the highest and fastest investments in new technologies, the best network coverage, the fastest 3G, etc.


Mobistar/Telenet have their own carrier bundles for which they can activate LTE on the iPhone 5. This has nothing to do with Proximus.

Nov 14, 2012 1:51 PM in response to Yjordens

"Telenet Customer Technical support advisor", that says it all. You're just trying to promote your employer on this forum.


More cities? How do you know? Proximus is still expanding its network. As soon as Apple sends out the required carrier update, we'll be able to use it on our iPhone 5. Regarding new technologies, Proximus always comes first, then Mobistar and eventually (after long time) KPN/Base.

Nov 14, 2012 6:30 PM in response to Pieter J.

Indeed, don't let the trolls fool you about lists of what is considered supported and not. They just point at lists but don't understand those lists don't mean anything. For example visual voicemail. Visual voicemail is availaible on Mobistar but if you look at the list of supported features you will see it doesn't mention visual voicemail for Mobistar. Another example is Personal hotspot. If you look at the list it is not available in Belgium but stil Mobile Viking has personal hotspot for the iPhone enabled


Then there are those that cite that because Mobistar sells the iPhone it won't come to Proximus. Well here's a newsflash for those guys. Mobistar isn't the official iPad resller. The iPad and iPad mini will soon be sold in Belgium with LTE and if you order them online you will be able to select a nano sim from either Proximus or Mobistar. What do you think will happen when people buy an iPad mini and find out LTE doesn't work it? They will complain and there is no one who's gonna accept an explanation "we are waiting for Mobistar"


Like mentioned before LTE is a standard and unlike what's possible in the USA there are laws in place in the EU that forbid companies to restrict devices to use a standard tied to one or more companies.

Nov 15, 2012 4:25 AM in response to XofM

I couldn't agree more. If Apple charges money from Proximus to activate LTE on the iPhone 5, it would be fair enough if Sony, Samsung, Nokia and HTC would do the same. Consequently, Proximus could then raise its prices or ask more money for a LTE-enabled subscription. I know Apple isn't doing well on the stock markets in the last months, but that's no excuse for this kind of shameless greed.

Nov 15, 2012 10:18 AM in response to Pieter J.

I was very excited with my iphone5 connected the Belgacom Proximus network in Belgium.

This carrier runs LTE on 1800MHz which is supported by my european iPhone 5.


Apparently Apple blocks access or is not willing to provide a carrier settings update for us to access this LTE network. Please why?


Last year I'm verry disappointed to the attitude of Apple.😟

Nov 15, 2012 1:55 PM in response to flibbertygibbet

What are you on about? The iPhone is the best phone on the market and if you would own one you would know why people who have an iPhone use there phones more than android users and that's because you can do more with an iPhone than with any phone of the comptetion.


You don't need a contract to enable basic functionality with an iPhone. The problem here in this topic is that Apple is slow to enable support for a brandnew network. The network wen't live a little more than a week ago.


The rumors about Belgacom having to pay for the carrierupdate are just bogus.

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LTE not available on LTE enabled network in Belgium (Belgacom)

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