LTE not available on LTE enabled network in Belgium (Belgacom)

@JBosman

Just got back and you're correct. Didn't get any 4G. I guess you're right that I first need the LTE switch.

Was worth trying. Altough I live in a 4G zone, I thougt that the signal was maybe not strong enough to pass through the walls :-)

And I also read somewhere that the phone first needs to detect 4G before the switch is enabled.

just a question to everybody

When you activate the iphone via iTunes, did you register your iphone or you didn't this step ?

@Auka

I entered my apple ID, but I can't really remember that I did something else to register it.

@Auka

A small and maybe stupid question

Are the APN settings to get onto 4G also internet.proximus.be ?

Yes it's the same APN

for everybody, plz go in the setting of this website, there https://supportprofile.apple.com/PramsAddRegisterProduct.do

and register your device

then, restart and check if the LTE is present in your device

Same here, registered but still no LTE.

I also did it but no change. Still no LTE switch.

Not working..

I don't think that's the solution. I had my iPhone in my supportprofile since I bought it.

Yes, come on Auka, you have the data, get these people on the forum:)

Hi all,

I tried also almost every suggested manipulations without success. No LTE switch visible, unfortunately same situation.

Auka,

I also work at Belgacom and have an iPhone 5 without 4G connectivity or 4G/LTE switch.

About those people on the Proximus 4G network using an iPhone 5:

Isn't it possible these are roaming users from a carrier who does officially support LTE as seen on Apple's page?

Either way, I have tried everything too, but no 4G. Can I send you my number to check if it's activated on my MSISDN?