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Mac Mini (2012) HDMI losing sync (blank screen/snow)

Looks like my mini has the HDMI issue that others have reported on the macrumors forums as well as here.


Mine exhibits the blank screen/snow issue ONLY when the HDMI port is used. This happens with HDMI->DVI adapter and also with pure HDMI cabling.


With the same screen, mini and DVI cable this does not occur.


This is a fresh Mini 2012 Server i7 model.


Do I need to report this in an official capacity somewhere (this is only the second ever apple hardware fault I've encountered in twenty years). Should I just be patient for a possible fix (as I don't need the hdmi port

Mac mini, OS X Mountain Lion (10.8.2), 2012 Server i7 2.3GHz, SSD+HDD 16GB

Posted on Nov 8, 2012 1:24 PM

Reply
446 replies

Dec 11, 2012 4:09 PM in response to 3nd-it

3nd-it wrote:


Probably something connected with EDID or HDCP.

That's very possible. Everyone still having issues should check to make sure that they have the latest version of EDID (version 1.4). I would think this wouldn't be an issue since it was last updated in 2006.


Since the display communicates with the system through a Display Data Channel (DDC) it would have these symtoms. I'm sure Apples looking into it.

Dec 11, 2012 8:39 PM in response to .Bunny

The 1st Mac Mini 2012 Mid tier model was fine for a few weeks, few days ago, symptoms showed up when the video went blank (black) and then went back to normal. It did that more often each day. I thought I would just return it and get an exchange last night. I got the same model. This time, all looks good for 1 day. Today, before the 1.7 EFI update, 10.8.2 update, iphoto, and imovie update, everything was running fine. I thought the 1.7 EFI update was important and did all the updates. The update was worse and I now have white snow all over the screen and static/blink on the ACER 1080P Monitor every 20-50 secs. I used the included Apple HDMI to DVI Adapter. I did all methods that has been mentioned before, SMC, unplug mac for 15 secs, etc, etc. No luck.

For those who are not having video issues, do not update to the 1.7 EFI firmware. In the meantime, I am packing this up and made an appointment with the Genius Bar for tomorrow. I may opt to return this and ask for a refund. I will wait and buy the Mac Mini when this video issue is resolved. Apparently this issue is all over in google search. So far, Apple has been great with customer service, so I am not worried. I am sure there will be another EFI firmware update, but not for some time.


Good Luck,

Aaron

Dec 11, 2012 9:38 PM in response to BDAqua

One more thing I forgot to add, the 1st mac mini i returned, I had the green snow and static/flicker. Now, the red snow with static/flicker. I don't believe anything is wrong with my 24" acer monitor, as it was fine with the old PPC and intelo mac mini, PC computer (testing purpose only).

Hopfully a new EFI will be around the corner, but not for some time.


Thank you for your input.

Dec 11, 2012 10:02 PM in response to Gr8Flyer7

Gr8Flyer7 wrote:


I had the green snow and static/flicker. Now, the red snow with static/flicker.

The two biggest reasons for this are a bad (or too long) HDMI cable or a mismatch of HDMI equipment (one component has version 1.1, something else has version 1.3, etc.) and the handshake can't be completed. Putting the computer to sleep and then waking it back up usually fixes this (unless it's a cable issue).

Dec 12, 2012 4:45 AM in response to .Bunny

My mini 2.6 quad core/H-P ZR24w-with-HDMI-to-DVI combination had been waking up to a snowy screen or dropping to a black screen once every 2 or 3 days. The fix was to turn the monitor off, then on again right away. I installed the EFI 1.7 upgrade yesterday morning. The screen was fine all day. Then this morning when I woke the system up from sleep I had a snowy screen (not complete snow, but a faded picture with snow). Turning the monitor off, then on restored things.


Clearly my problem is not as severe as some others. I don't know if the EFI upgrade solved anything for me, but it did not make anything worse.


Come to think of it, I had an occasional (once a week or so) snowy screen with an older early 2009 mini and the same monitor. Possibly it is a minor glitch in the monitor.

Mac Mini (2012) HDMI losing sync (blank screen/snow)

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