Previous 1 2 Next 20 Replies Latest reply: Nov 9, 2012 12:31 PM by KatieKat008
KatieKat008 Level 1 Level 1 (0 points)

I've been told not to use stick on labels for DVDs.  I have a Canon iP6700D printer.  So I got the tray from eBay to use for printing DVDs.  I went through all the steps so the tray will fit into my printer and went through all the steps on the **** Printer website to change the printer mode so it will print on the DVDs.  I got a demo version of DiscLabel and tried to print a label but my printer keeps telling me "The inner cover is open, close the inner cover and press OK".  If I close the inner cover I can't put in the tray with the DVD.  I've done the page setup and selected Tray C as the 'Paper Size'. 

 

Can anyone tell me what I'm doing wrong???  I would appreciate any help I can get.


MacBook Pro, OS X Mountain Lion (10.8.1), iMovie '11
  • Klaus1 Level 8 Level 8 (45,510 points)

    I have the Canon iP4950.

     

    Does the DVD tray not replace the paper tray?

  • KatieKat008 Level 1 Level 1 (0 points)

    No, there is a little drawer like thing above where the printed papers come out.  If you open it by pulling it down, there is a slot that the tray fits into.  Then when it prints it is supposed to pull the tray all the way in so it can print on the DVD. But when I try to print, I get the message on the little printer screen that says, "the inner cover is open, close the inner cover and press OK."  So if I close the inner cover, I can't put the DVD tray in the slot.

  • Klaus1 Level 8 Level 8 (45,510 points)

    Your Canon onviously has a different 'anatomy' to mine!

     

    Have you had a look in the Canon Solution Menu?

  • KatieKat008 Level 1 Level 1 (0 points)

    Where is the Canon Solution Menu?

     

    BTW I'm in the US.  I had to go through various steps to get my printer ready to print DVDs because Canon disables that function for those of us in the US.  But it seems I pushed the right buttons, etc. It has worked for others but I can't seem to find anyone with my exact model of printer who has made it work.

  • Klaus1 Level 8 Level 8 (45,510 points)

    Where is the Canon Solution Menu?

    It is part of the software that comes with the printer. Did you install that?

     

    because Canon disables that function for those of us in the US.

    Really??! I did not know that.

     

    Do you have the latest printer driver?

     

    Printer and Scanner software available for download:

     

    http://support.apple.com/kb/HT3669?viewlocale=en_US

  • KatieKat008 Level 1 Level 1 (0 points)

    Yes, I just reinstalled the software that came with the printer.  I'm sure there is nothing about printing on DVDs because Canon doesn't want us to be able to use that function, it's because of some copyright agreement or something like that.  I also downloaded Canon software from the Canon Europe website twice - just yesterday. I'm sure there is no information from Canon that will help since they don't want to break there agreement with Epson or whoever.

  • Klaus1 Level 8 Level 8 (45,510 points)

    Copy/paste from the Canon manual:

     

    Cautions When Printing on a Printable Disc

    Be sure to use the disc tray supplied with this printer. It has a "G" on the upper side.

    Do not print on printable discs that are not compatible with inkjet printing. The ink will not dry and may cause problems with the disc itself or devices which the disc is loaded onto.

    Do not print on the printable discs' recording surface. Doing so will make data recorded on discs unreadable.

    Hold the printable discs by their edges. Do not touch either the label surface (printing surface) or recording surface.

    Remove any dirt from the disc tray before placing printable discs on the disc tray. Loading discs in a dirty disc tray may scratch the recording surface of the discs.

    After printing, allow the printing surface of the disc to dry naturally. Do not use hairdryers or expose the disc to direct sunlight to dry the ink. Do not touch the printing surface until the ink has dried.

    Do not attach the disc tray while the printer is in operation.

    Do not remove the disc tray while printing on printable discs. Doing so may damage the printer, thedisc tray, or the disc.

    Do not get dirt or scratches on the reflectors of the disc tray. The printer may not be able to recognize loading of the printable disc, or printing may become misaligned. If the reflectors on the disc traybecome dirty, wipe the reflector clean with a soft, dry cloth, taking care not to scratch the plate.

    The disc tray may become dirty if software other than Easy-PhotoPrint EX is used.

    Always use the supplied 3.15 inches (8 cm) disc adapter when printing on 3.15 inches (8 cm) printable discs.

    Always close the inner cover after printing on printable discs.

    To keep the print quality at an optimal level, it is recommended to stop printing discs once every ten discs when printing more than ten discs continuously.
    To stop the printing operation, detach the disc tray from the printer, then close the inner cover. After approximately three minutes have elapsed, open the inner cover, attach the disc tray to the printer, then resume printing.

     


    Home > Printing > Printing from a Computer > Printing with the Bundled Application Software (Easy-PhotoPrint EX) > Printing Disc Labels and Case Covers

    A004

    Easy-PhotoPrint EX

    Printing Disc Labels and Case Covers

     

    You can print your own disc labels and case covers using your favorite photos.

    Important

     

    • Do not set the disc tray until a message prompting you to load a printable disc appears. Loading a printable disc while the machine is operating may damage the machine.
    • If the message does not appear, click the (Printer) icon in the Dock to display the message, then proceed with the operation.

     

    Steps

    1. Start Easy-PhotoPrint EX.Starting Easy-PhotoPrint EX
    2. Click Disc Label/Case Cover from Menu.The Page Setup screen appears.
      figure: Page Setup screen for Disc Label/Case Cover
    3. Set Print Type, Target Item or Paper Size, etc. in the General Settings section.Note
      • See Help on the target item and paper size that can be selected.
      • In the Layout Option dialog, you can select whether to place all the inserted images on one page or to determine the number of pages automatically according to the number of inserted images. To display the Layout Option dialog, click Layout Option....
    4. Select the theme and the layout you want to use from Theme in Sample Layout.
    5. If you want to change the layout, click Layout....The Change Layout dialog appears.Note
      • The layouts that can be selected may vary depending on the Print Type or Target Item.
    6. If you want to change the background, click Background....The Change Background dialog appears.In the Change Background dialog, you can paint the background in a single color or paste an image file to it.
    7. Click Select Images in the step button area on the left side of the screen.The Select Images screen appears.figure: Select Images screen for Disc Label/Case Cover Print
    8. Select the folder that contains the image you want to print from the Folder Tree area.The images in the folder will be displayed as thumbnails (miniatures).Important
      • If Easy-PhotoPrint EX is started from another application (MP Navigator EX), the Folder Tree area will not be displayed.The images selected in MP Navigator EX will be displayed as thumbnails.
      Note
    9. Select the image(s) you want to print, and click (Import to Inside Pages).The selected image(s) is (are) displayed in the selected image area.You can also select the image(s) you want to print by dragging it (them) into the selected image area.Note
      • To delete an image in the selected image area, select the image you want to delete and click (Delete Imported Image).To delete all images from the selected image area, click (Delete All Imported Images).
    10. Click Edit in the step button area on the left side of the screen.The Edit screen appears.figure: Edit screen for Disc Label/Case Cover Print
    11. Edit your disc label/case cover if necessary.Other SettingsImportant
      • The edit information will be discarded if you exit Easy-PhotoPrint EX without saving the edited disc label/case cover. It is recommended that you save the item if you want to edit it again.Saving
      Note
      • When Printable Disc is selected for Print Type in the Page Setup screen, (Adjust Print Area) appears. In the Adjust Print Area dialog that appears by clicking it, you can adjust the print area of disc label to print.
    12. Click Print Settings in the step button area on the left side of the screen.The Print Settings screen appears.figure: Print Settings screen for Disc Label/Case Cover
    13. Set Media Type, Paper Source, etc. according to the printer and paper to be used.Note
      • When Printable Disc is selected for Print Type in the Page Setup screen, only Disc tray will be selectable for Paper Source.
      • When Printable Disc is selected for Print Type in the Page Setup screen, Print Position...appears. In the Adjust Print Position dialog that appears by clicking it, you can adjust the print position on the disc label.
      • The media types may vary depending on the printer and the print type.
      • The paper sources may vary depending on the printer and the media type.
      • You can set a custom print quality level in the Print Quality Settings dialog. To display the Print Quality Settings dialog, select Custom for Print Quality and click Quality Settings....
      • You can specify the print range in the Print Settings dialog. To display the Print Settingsdialog, click Advanced....
    14. Click Print in the step button area on the left side of the screen.A message appears.
    15. Click OK.The Print dialog appears.Important
      • If you change the printer in the Print dialog, a message appears and printing will be canceled.
    16. Click Print.

     

    Note

     

    • When Case Cover is selected for Print Type in the Page Setup screen, crop marks (reference lines for trimming the image to its final size) are printed on the four corners of the print area. After printing, trim along the crop marks.Crop marks may not be printed depending on the selected target item and paper size.
      figure: Case Cover crop mark
    • You can correct or enhance the selected image before printing.Correcting and Enhancing PhotosEnhancing Photos Using Special Filters
    • See Help for details on each screen.

    Questions and Answers

     

    How Can I Move (or Copy) the Saved File?

    Page top

    Home > Troubleshooting > Cannot Print > Cannot Print on the Disc Label

    D010

    Cannot Print on the Disc Label

     

    Disc Label Printing Does Not Start

    Disc Tray Does Not Feed Properly

    Disc Tray Jammed

    Disc Label Printing Does Not Start

    • Check 1: Is the disc tray placed properly?Open the inner cover (the cover of the disc tray), properly place the disc tray again, then press the RESUME/CANCEL button on the printer.Use the disc tray supplied with this printer ("G" is on the upper side).For details on how to place the disc tray, refer to Placing a Printable Disc.
    • Check 2: Is the printable disc placed on the disc tray?Place the printable disc on the disc tray properly, then press the RESUME/CANCEL button.Make sure that you are using the disc tray supplied with the printer ("G" is on the upper side).For details on how to place the disc tray, refer to Placing a Printable Disc.
    • Check 3: If disc label printing stops before it is complete, try the operation again.If a certain period of time has elapsed while disc label printing is in progress, the printer stops initializing.The printer resumes initializing by pressing the RESUME/CANCEL button.Try the operation again following the on-screen instructions.

     

    Disc Tray Does Not Feed Properly

     

    • Check 1: Is the disc tray placed properly?Properly place the disc tray again, then press the RESUME/CANCEL button.Make sure that you are using the disc tray supplied with the printer ("G" is on the upper side).For details on how to place the disc tray, refer to Placing a Printable Disc.
    • Check 2: Unrecognizable printable disc may be placed.Canon recommends that you use printable discs specially processed to be printed on by an inkjet printer.
    • Check 3: Is the printable disc on the disc tray already printed?If you place a printable disc on which has already been printed on the disc tray, the disc traymay be ejected.In this case, try printing again after clearing the Detects a printable disc in the disc traycheck box in Custom Settings on Canon IJ Printer Utility and clicking Apply.When printing is over, select the Detects a printable disc in the disc tray check box and clickApply.
      Note
      • If you left cleared Detects a printable disc in the disc tray check box and start printinganother printable disc, printing may start without the printable disc loaded. Selecting the check box prevents the disc tray from getting dirty.

     

    Disc Tray Jammed

    Pull out the disc tray gently.

    If the disc tray cannot be pulled out, turn the printer off, then turn the printer back on again. The disc tray will automatically be ejected.

    When the disc tray is pulled out, place the disc tray ("G" is on the upper side) again, then retryprinting. Place the printable disc properly referring to Placing a Printable Disc.

    If the disc tray is still jammed, check if there is a problem with the printable disc.

    Disc Tray Does Not Feed Properly

    Page top

  • Klaus1 Level 8 Level 8 (45,510 points)

    Which may or may not be relevant to your particular printer!

  • Klaus1 Level 8 Level 8 (45,510 points)
  • KatieKat008 Level 1 Level 1 (0 points)

    Klaus1 - Thank you so very much for all the information!!!  I had been trying to use DiscLabel but after getting your information I went back to Easy-PhotoPrint EX.  I had tried it before but it's very limited in the layouts and very awkward to use but I went back and tried it again and finally got something I could test print.  With that, I was able to finally print a DVD!!!!  There were a couple things in the documentation  - like not putting in the tray until it asks - that I think helped.

     

    Thank you so much for your help!!!

     

    Do you happen to know anything about creating a disc image?

  • Old Toad Level 10 Level 10 (123,365 points)

    You might want to give Discus a try.  It can be used in Demo mode.  If it can communicate correctly with your printer it offers some excellent options.

    Discusexamples.PNG

     

     

    OT

  • Klaus1 Level 8 Level 8 (45,510 points)

    Great you got it working!

     

    You can create a disk image in iDVD rather than burn to disk straight away, but it has nothing to with printing.

     

    Unless you are asking about disk images in the course of creating a video DVD?!

  • KatieKat008 Level 1 Level 1 (0 points)

    I've created disc images before but now I have to re-burn about 60 home movie DVDs.  I put stick-on labels on them and some are not playing correctly and now I know to never use stick-on labels.  Anyway when I try to create a disc image of the original DVD (home movie I created from a VHS tape), I get a message that says "Can't create image input/output error."  I can't find anyone that can tell me what's wrong.  I'm using DVDs that I was previously able to create disc images from.  That's the only way I can copy these DVDs and I need 4 copies of each one.

  • Old Toad Level 10 Level 10 (123,365 points)

    Try saving the disk image to a different folder that you tried at first or to a different volume, EHD, etc.

     

    If you're burning lots of discs be sure to let the optical drive rest/cool down after every 3 or 4th disc for about 10 minutes.

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