Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Weird display problem in itunes.

I downloaded latest itunes version and installed it the display is normal when i browse the music and other tab but when i try to go to store or play a video the display starts to mess up below is the picture of exact problem.


User uploaded file

I have updated to latest graphic drivers , re installed , disabled phsyx .. The problem seems to be only when i use itunes is there any fix for this problem ? 😟😟

iTunes-OTHER, Windows 7

Posted on Nov 9, 2012 6:04 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 9, 2012 6:19 PM

Experimental advice but, just in case, let's try resetting the Store cache. (It'll do no harm, and it can help in cases where the Store displays blank up the middle ... fingers crossed, it might have an impact for you, too.)


Go "Edit > Preferences". In the Advanced tab, click the "Reset cache" button shown in the following screenshot:


User uploaded file


... and then click OK.


Restart your iTunes, and head back to the Store.

7 replies
Question marked as Top-ranking reply

Nov 9, 2012 6:19 PM in response to toxic2

Experimental advice but, just in case, let's try resetting the Store cache. (It'll do no harm, and it can help in cases where the Store displays blank up the middle ... fingers crossed, it might have an impact for you, too.)


Go "Edit > Preferences". In the Advanced tab, click the "Reset cache" button shown in the following screenshot:


User uploaded file


... and then click OK.


Restart your iTunes, and head back to the Store.

Nov 29, 2012 8:15 PM in response to toxic2

I am having the same issue, even after updating to ITunes 11 (which I hoped would solve the problem). Within iTunes, my libraries display fine, but when I go to the various front pages within the iTunes store (home, music, movies, etc.), the display flashes whenever I move the mouse and large blocks of the screen are garbled. Once I click through to a particular item in teh store (album, movie, etc.), the display is fine.


I have a Windows 7 computer with an ATI Radeon 5800 video card, and the drivers are up to date.


Anyone have any ideas?

Weird display problem in itunes.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.