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Ipod Won't sync to Windows 8 PC

My PC with Windows 8 was crashing after syncing my Ipod Nano. I was not experiencing the problem when Syncing my IPAD nor my classic IPOD. I was getting a blue screen with a message WDF_Violation after sync my IPOD NANO. I followed a recommendation I found ina MS forum of uninstalling Itunes and some other Apple applications and then reinstalling everything, but the problem persisted. I had the impression that a violation was triggered when Itunes was trying to automatically eject the NANO, but it was hard to tell due to the blue screen error. What I decided to do is to check on the IPOD Nano SUMMARY page ENABLE DISK USE. This requires to manually eject the device before disconnecting it (Task bar, right click on devices and then select the IPOD NANO to disconnect your IPOD). I have connected/disconnected the IPOD NANO multiple times and so far so good, no blue screen. Has anybody experienced this problem and found a different solution?

iPod nano (6th generation), Windows 7, WINDOWS *

Posted on Nov 10, 2012 9:36 PM

Reply
38 replies

Jan 2, 2013 2:14 AM in response to gleonb2012

My problem, too!

I just installed Windows 8 on a new PC and iTunes crashes everytime I try to sync my iPod classic.

The second time it comes up with a message "sync file not found" and probbly it gives me th blue scree when it tries to disconnect (eject) my iPod.

Does anyone know how to solve this? Can we expect a quick fix from Microsoft (or Apple)? This is veryannoying, I tought Windows 8 was a great OS, but now it turns out to be the same pain in the *** as the other versions of Windows.

KR,

Ludo.

Jan 5, 2013 9:15 AM in response to gleonb2012

I had the same problem with My iPod Nano, but fixed the issue by running iTunes in compatibility mode. I found the advice at http://tinyurl.com/amdhoxt. Which states:


helpdeskman replied on

The new version of ITunes is not compatible, currently, with Windows 8. You must change the settings for ITunes. Right click on the ITunes desktop icon > click properties > click compatibility tab > under "Compatibility mode" check the "Run this program in compatibility mode for:" box. Choose the version of Windows that worked previously for you in the past. I tried it myself and it worked wonderfully.


Thanks for reading,


The Helpdeskman


--Jesse

Jan 6, 2013 8:49 PM in response to gleonb2012

I am having a similar problem. I have an iPod Classic 80Gb with a brand new computer using iTunes11 on Windows 8.


iTunes sees the iPod on the Sidebar, but when I try to sync or change any settings, roughly half the time it will crash my windows and cite a WDF Violation error. There doesn't seem to be any rhyme or reason to it. Regardless, even if it doesn't crash, it won't sync. It gets as far as "Starting Sync" and then it just stops.


I have verified that the iPod still syncs fine on my old xp machine, and I have tried the following, all to no avail.


Enabling Disk use

Converting higher bit rate songs to 128 kbps AAC

Deleting and reinstalling the iPod's drivers through device manger

Running iTunes in XP SP3 compatibility mode

Running iTunes as Administrator


At one point, with disk use enabled and 128 kbps bit rate selected, I managed to get it to prompt me to Erase and Sync. it went on to erase everything on the iPod, but would not load any of my media back up. Subsequent attempts to sync gave the same result.


I am getting extremly frustrated with this. Someone please help make it better !?!

Jan 7, 2013 6:40 AM in response to cowsrool

It may well be MS's problem however after receiving a new shuffle for Christmas that came with a very small leaflet of directions and going through an endless maze of Apple's iPod help I am convinced that Apple has no problem with you using iTunes and making purchases but will not make it easy for PC users to sync on our non Apple devices.

I had an older Nano in the past so have a sizable library on my desktop running Vista and wanted to transfer through the home network to my new laptop running windows 8. (Topic for another forum) I finally gave up-reformatted the iPod and started all over using suggestions from this forum and checked to enable for disc use and so far so good.

Jan 7, 2013 8:59 PM in response to gleonb2012

Victory!


As someone mentioned on another thread, I found the article here on Apple's support pages with instructions for completely removing iTunes, and after backing up, I did so and installed version 10 which can also be found on the search window at the top of the page here.


It is syncing.


Finally.


AND I have Cover flow back! Everything's coming up aces!

Feb 23, 2013 5:25 AM in response to cosprinthelp

Finally got it working!

The steps that did it for me are:

1. plug in the ipod, start itunes and set up the synchronisation. Let it crash with the wdf

2. unplug ipod, and restart computer

3. plug in the ipod and start itunes as administrator

4. Itunes will automatically start the synchronisation


But it is a annoying routine, and I will not be buying new gens until apple can be bothered to get their programs working properly!

Mar 10, 2013 5:23 AM in response to gleonb2012

The new version of ITunes is not compatible, currently, with Windows 8. You must change the settings for ITunes. Right click on the ITunes desktop icon > click properties > click compatibility tab > under "Compatibility mode" check the "Run this program in compatibility mode for:" box. Choose the version of Windows that worked previously for you in the past. I tried it myself and it worked wonderfully.

By Helpdeskman

Ipod Won't sync to Windows 8 PC

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