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gleonb2012 Author

Level 1

5 points

Ipod Won't sync to Windows 8 PC

My PC with Windows 8 was crashing after syncing my Ipod Nano. I was not experiencing the problem when Syncing my IPAD nor my classic IPOD. I was getting a blue screen with a message WDF_Violation after sync my IPOD NANO. I followed a recommendation I found ina MS forum of uninstalling Itunes and some other Apple applications and then reinstalling everything, but the problem persisted. I had the impression that a violation was triggered when Itunes was trying to automatically eject the NANO, but it was hard to tell due to the blue screen error. What I decided to do is to check on the IPOD Nano SUMMARY page ENABLE DISK USE. This requires to manually eject the device before disconnecting it (Task bar, right click on devices and then select the IPOD NANO to disconnect your IPOD). I have connected/disconnected the IPOD NANO multiple times and so far so good, no blue screen. Has anybody experienced this problem and found a different solution?

iPod nano (6th generation), Windows 7, WINDOWS *

Posted on Nov 10, 2012 9:36 PM

38 replies

Apr 28, 2013 1:56 AM in response to gleonb2012

Spotify is the way to go. Apparently swedish 3rd party developers are better at handling the iPod than the apple people are!

Start itunes, start spotify, plug in the ipod.

Spotify sees all the music you have in itunes and are able to sync the ipod without any problems.

bigmule

Level 1

0 points

Apr 28, 2013 7:29 AM in response to Rukkulakki

Where does the Spotify come from? Can you be more specific about just how this is done. I really would like to know. Thanks!

Apr 28, 2013 8:39 AM in response to bigmule

spotify (dot com) is a streaming service that will let you create and manage playlists in a similar way as itunes.

If it is running when you plug in the ipod it will register it, and offer to synchronise any file you already have in your library.

Grant59

Level 1

0 points

May 8, 2013 12:41 PM in response to Gabriniel

This worked for me. However, attaching an IPOD nano in this configuration did not work. You then need to exit itunes, uncheck the compatibility setting, and reopen itunes again. This is a bit of a nuisance but it is better than no access at all.

LynneGee

Level 1

0 points

Jun 26, 2013 3:15 PM in response to gleonb2012

I found the solution!!! Even ended up educating the tech -- who didn't have a clue.

I have a brand new 7th gen iPod Nano, a brand new Windows 8 laptop, and iTunes 11. Everything was working all fine and dandy until I unchecked "Enable Disc Usage in iTunes on my iPod. Then all **** broke loose. I got the blue screen of death with the WDF_violation and I couldn't even plug my Nano in without it crashing my computer, let alone access iTunes to re-enable Disc Usage. Because the crashes happened immediately after I did that I just KNEW it had something to do with that. Trouble is, I couldn't fix it.... or so I thought.

I was on the phone with the tech, who was telling me it was a driver issue ( impossible because both the laptop and iPod are brand new) and I was looking around in iTunes while she did.

HERE IS YOUR SOLUTION: Edit --> Preferences --> Devices. Check Prevent iPods, iPhones and iPads from syncing automatically. Then plug in your iPod, re-enable the Disc Usage, and voile!!!!!! Problem solved.

Jan 5, 2014 9:06 PM in response to gleonb2012

I couldn't get either of my classic iPods to sync at all..and it took hours of updating and reinstalling stuff to even get ITunes to recognize them. I am afraid to try my nano. I ran the diagnostics and took them to the Apple store today. The tech was very nice and told me immediately it's a windows problem with the driver. He told me to go to the device manager and uninstall the iPod driver. Then when I connect the IPod again, it will reinstall the driver

and it should work fine, I plan to try this tomorrow. Fingers crossed. Meanwhile I had to restore one of the iPods so it doesn't have any music on it right now. Grrrrrr

Jan 6, 2014 5:57 AM in response to melcherta

I have an iPod 4th Generation, after updating iTunes my iPod would no longer sync. iTunes sees the device, the iPod window comes up. WIth iPod connected and iTunes running Select Music, "Sync Music" box was not checked. Apparently the new iTunes has this box not checked by default, not smart.

Jul 15, 2014 1:45 AM in response to briank0765

THANK YOU! You're my hero! This is what was wrong with my sync set up, in part because while I moved my iTunes library over from my old PC to my new laptop, iTunes' "you can only have one library" rule meant I had to tell iTunes to use this new computer as my iTunes library home (which is a ridiculous thing in and of itself, but whatever), which of course I didn't realize, along with the fact that we had to manually tell iTunes to sync with an iPod.

Ipod Won't sync to Windows 8 PC