Certificate expiry problem with Mail

My place of work requires SSL to collect email from their exchange server. The certificate I had been using to collect mail from there for the past few months has expired, and Apple Mail will no longer collect mail because of this.

However, our technical support people claim that the certificate on the server has been replaced with a new one, and I have been able to confirm this by logging in correctly from a different user account on the same Mac.

I therefore conclude that the outdated certificate is being cached somewhere within the user-specific settings on my proper Mac user account. It doesn't show up anywhere in Keychain Access, I've checked every known keychain.

Can anyone suggest a solution to this (or a better explanation if I'm wrong) ?

Our tech support people are just laughing at the mac, saying I should use a proper computer. I am in danger of having the mac forcibly removed and a PC put in its place. Please suggest anything I might try!

Thanks,

-Jef.

Mac mini, Mac OS X (10.4.6), Intel Core Duo mac mini plus several other Macs a& PCs

Posted on Apr 19, 2006 4:20 AM

Reply
3 replies

Apr 19, 2006 6:08 AM in response to JeFurry

Update: The problem has been solved... and it wasn't the Mac's or Apple's fault at all.

Despite the fact that our exchange server had a new certificate applied to it some months ago (and again yesterday), it seems that this is not sufficient, and the Exchange server was still supplying the old certificate.

The solution was to apply the new certificate on a per-protocol basis.

Note that this may be necessary only if the previous certificate was also applied on a per-protocol basis - I'm not sure. In any case, it solved the persistent problem.

-Jef.

May 22, 2006 9:24 AM in response to JeFurry

Was reapplying the certificate something you had to do, or did the support department at your business do that? I think I am having the same problem. I got a message that the certificate had expired for my company's Exchange server (only once), and now I can't send. When I tried to delete the account and put it in again, it can't find my outgoing server.

Thanks,
Brooke

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Certificate expiry problem with Mail

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