Newsroom Update

Tap to Pay on iPhone is now available in Canada. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iphone 5: "end call" button sometimes doesnt end call

ive had the iphone 5 for about a month now, the problem is that end call button sometimes doesnt work, it has the latest software version, ive also done soft resets but the problem is still occuring. anyone know how to fix this problem?

iPhone 5, iOS 6.0.1

Posted on Nov 11, 2012 8:46 PM

Reply
20 replies

Aug 6, 2014 11:59 PM in response to Active Oldie

I realise that this is an old thread, but been having the same problem. Lifeproof are sending a new case. In the mean time, they have advised to do the following:


To fix the proximity sensor on white cases, simply take a black magic marker and draw a circle around the INSIDE of the proximity sensor cut-out. The white of the case interferes with proper functionality of the sensor.

iphone 5: "end call" button sometimes doesnt end call

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.