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Can't update from 10.8.1 to 10.8.2

We are upgrading our Macs to Mac Minis in our office. I have currently set up at lease 6 of them and upgraded from 10.8.1 to 10.8.2. The mini I am currently working on does not display the 10.8.2 upgrade in the app store. The iPhoto update is displayed but won't install because I do not have 10.8.2. I have downloaded the 10.8.2 combo and the 10.8.2 but it won't load. the message is "the volume doesn't meet the requirements for this update". This is the same machine as the others I have just updated. They are all brand new. Please help!

Posted on Nov 16, 2012 1:10 PM

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Posted on Nov 16, 2012 2:44 PM

Apple removed the update from 10.8.1 to 10.8.2 today!

The combo updates are for the earlyer macs, but the 2012er versions have a special 10.8.2 build,

i tried to download the special combo update for my mac mini 2012 but the download link

from apple is removed too!

i think we should wait 😟

182 replies

Nov 17, 2012 8:55 PM in response to Linda in Phoenix

Take a deep breath and remember that at some level, there is no difference between Mac and Windows machines. Both were created and supported by humans who screw up from time to time. Apple has screwed up the 10.8.2 update and/or the update process. Forget the update and get on with your work until someone at Apple fixes it. And for those who are ready to fight for their OS, chill out. These are enabling tools, not lifelong values. Sometimes they break.

Nov 18, 2012 2:13 AM in response to siddalloh

I absolutely agree with you on that, but Apple should at least give some sort of recognition of the fact that an issue exists. I don´t need to spend hours trying to figure out what I´m doing wrong if the issue is on Apple´s part.


BTW, I actually watched the update disappear in front of my very eyes, while I was reading about the contents of the update:-)

Nov 18, 2012 7:31 AM in response to siddalloh

Siddalloh, It's not that something went wrong, it's that there is no notification of any kind. I wasted a lot of time on this because I picked up a new MBP with Retina display yesterday to replace one from a few weeks ago. Back then, I was able to upgrade from 10.8.1 to 10.8.2 and yesterday I could not and thought I was doing something wrong. Only this morning did I find these Apple Community links. Some message on the main Support page for OS X is warranted.

Nov 18, 2012 7:31 AM in response to Judith Evans1

I just spoke with Apple Care and after a few hours on the phone we found that Apple took down the update for the MacBook Pro Retina 13inch and the new 2012 Mac mini's. This is becuase they needed to fix some issues found in the 10.8.2 update. Now the engineers are working on it so it will run better and so it would just work. They said it would be out soon but didn't give a specific date.

Nov 18, 2012 8:49 AM in response to Linda in Phoenix

Exact same problem, but iPhoto is not the only collateral damage. I needed to install Aperture on my new Mac Mini (running 10.8.1), but the App Store won't let me have it because it has 10.8.2 as a prerequisite. So I'm starting a project on an older Mac running 10.7.5 with Aperture already installed. To summarize my experience:


1. Tried to install Aperture. Couldn't.

2. Looked for 10.8.2 update in the App Store. It didn't appear.

3. Downloaded the 10.8.2 combo update .dmg file. The wizard told me that the hard disk was not valid for the installer.

4. Read a bunch of threads on this forum (there are a half dozen of them).

5. Called the Apple support hotline. The person had no prior awareness of this issue. After some research, he acknowledged a problem with 10.8.2 that caused it to be withdrawn, but could not give an ETA for a fix. He offered no workarounds for me to get Aperture installed on the Mac in any version.

6. Gave Macrumors a heads up.

7. Waiting.

Nov 18, 2012 10:39 AM in response to Galatian

The issue is being resolved by Apple Engineers and will be up and ready for you to download soon. There really is no reason to reinstall the OS becuase it is being worked on as we speak. It is saying you not compatible becuase there is no version of Mountain Lion on Apple's Servers for you to download that is for your 13-inch Retina Display MacBook Pro.

Nov 18, 2012 1:44 PM in response to Linda in Phoenix

Same, new Mac Mini 2.3 i7, wasted some time before finding these various discussions.


It seems to me the biggest fail here on Apple's part is that days after the issue arose and they took down the update, they still are leaving customers (many new to Mac) with no indication why the update doesn't appear or what to do about it. We're all left searching for solutions when none exist. The app store should say something. The "1603" page could at least give some explanation instead of a useless "404 - not found". And some people seemed to waste hours on the phone with AppleCare whose agents seemed clueless about the issue long after it started. Very poor communication.

Can't update from 10.8.1 to 10.8.2

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