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Bought the iphone 5 today, and when i turned it on it made me set up the language and my origin of country. Then it made me set up wi fi settings but my wi fi settings are messed up! Now i can't proceed to press next! Please help!!

Bought the iphone 5 today, and when i turned it on it made me set up the language and my origin of country. Then it made me set up wi fi settings but my wi fi settings are messed up! Now i can't proceed to press next! Please help!!

iPhone 5

Posted on Nov 23, 2012 9:34 AM

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19 replies

Nov 23, 2012 1:40 PM in response to Katie901

See if the information here helps you understand security software.


Unable to contact the iOS software update server gs.apple.com

Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:

  1. Install the latest version of iTunes.
  2. Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
  3. Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
  4. Try to restore from another known-good computer and network.
  5. If the errors persist on another computer, the device may need service.

Bought the iphone 5 today, and when i turned it on it made me set up the language and my origin of country. Then it made me set up wi fi settings but my wi fi settings are messed up! Now i can't proceed to press next! Please help!!

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