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Both my iphone 4s and my ipad3 will not connect to the server when trying to access my email account. Why, and how do I fix it.

Since 29/10/2012 my iphone 4s and more recently my ipad 3 will not connect to the server when trying to access my email account. All I get is an error message saying that 'cannot get mail, connection to the server failed' I hadnt changed any settings it just happened. I have since done a complete re-boot on the ipad but to no avail. Anybody got any suggestions?

iPad (3rd gen) Wi-Fi + Cellular, iOS 6.0.1

Posted on Nov 25, 2012 2:02 AM

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19 replies

Nov 25, 2012 3:29 AM in response to iLov

But it hasn't solved mmy question?

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Level 2

200 points

Nov 25, 2012 3:31 AM in response to crashtestdummy69

OK. Sorry I can't solve your question. I hope you can get your devices fixed.

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Nov 25, 2012 3:36 AM in response to iLov

As I said earlier, thanks for trying but I am in agreement with your previous suggestion that I take my devices to the Apple store.

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Level 5

4,945 points

Nov 25, 2012 5:16 AM in response to crashtestdummy69

If you really tried to delete and re add accounts, apple store will not fix it for you.

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Both my iphone 4s and my ipad3 will not connect to the server when trying to access my email account. Why, and how do I fix it.

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