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Apple TV 3 not seeing any computers on the homeshare but is connected to wifi

I've had this problem for a few weeks now.

I got an Apple TV 3 from my Dad and put it in my new house. Connected it to my Wifi no problems but the problem is that it won't connect to my homeshare - it can't see any of the computers in my house.

It's connected wirelessly, it works with Airplay, I've done all of the diagnostic tests. My homeshare is definitely on, my firewalls are off, the router ports are open, the router has been reset several times, iTunes is left open, the homeshare is set up correctly in terms of usernames etc. I'm just out of ideas on why it won't connect to the homeshare.

I even took it to an apple store - they connected it to their own homeshare no problems so the ATV itself is working properly.

Someone help!

Posted on Nov 26, 2012 3:15 AM

32 replies

k.hacker

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Feb 28, 2014 1:36 PM in response to LBSZ

I had this same problem as well. I figured out that Bonjour Service was disabled on my computer and Itunes seems to require to service to shared your Libary over your local network.

After enableing this service I was able to see my computer library on the apple tv.

To check to see if the Bonjour Service is disble go to Control Panel/administrative Tools/Services.

Look for Bonjour Service, if its disbale or not started. Enable it if it is disabled or start it if its not started already.

Hope this helps.

Cheers for now.

Dec 22, 2016 3:17 PM in response to Mebomyes

THANK YOU, thank you so much! I was very frustrated after going through what so many others have — all of my steps checked out, to the letter, but my Apple TV 3 wasn't seeing my home library — when I tried this. It's really inexcusable of Apple to have it function like this. There are SEVERAL places where you can turn on home sharing, and they all do something different. Even the two different ways you can turn on home sharing within iTunes itself. So to make sure everyone else reading can parse this correctly, you need to launch iTunes on the computer containing the files you want to share with your ATV; you have to go to the File menu at the top of the screen, go down to Home Sharing in that pulldown menu, and TURN IT ON THERE. Not from iTunes preferences. Not from System preferences or anywhere else. Augh, this was just maddening. If I hadn't read all the way through this thread I would have missed your solution, Mebomyes. Thank you again, thank you SO much!

Apple TV 3 not seeing any computers on the homeshare but is connected to wifi