deleting rss feed

After deleting my first podcast from iTunes, i cannot upload new ones again. The error message is "The feed has already been submitted".

My questions are: does this mean automatic upload/update of new episodes because it says the RSS feed has already been submitted (I USE PODOMATIC.COM)?

What if it's completely a new and different podcast but with the same Podomatic account? If not, how can i upload my new episodes?

Does it mean that all podcast i will be preparing with podomatic.com will use absolutely ONLY one RSS feed URL to update many episodes into iTunes??

Any help will be appreciated.

Posted on Nov 26, 2012 8:10 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 26, 2012 8:17 AM

Do you mean you simply deleted the feed file? Or did you actually contact the iTunes Store staff and ask them to remove the entire podcast?


If the former, all you need to do is re-upload the feed with whatever amendments you want. Subscribers will see it immediately and the Store will take 1-2 days to catch up (sometimes more).


When you want to add a new episode, you don't need to make a new separate feed. You simply add the episode to the existing feed and re-upload it.


Are you trying to add episodes to an existing podcast, or are you trying to create a completely new and different one?


If you want to create a completely separate podcast it needs to have a different title, and ideally the feed filename should be different, otherwise you will get the error you saw.

23 replies
Question marked as Top-ranking reply

Nov 26, 2012 8:17 AM in response to toxic57

Do you mean you simply deleted the feed file? Or did you actually contact the iTunes Store staff and ask them to remove the entire podcast?


If the former, all you need to do is re-upload the feed with whatever amendments you want. Subscribers will see it immediately and the Store will take 1-2 days to catch up (sometimes more).


When you want to add a new episode, you don't need to make a new separate feed. You simply add the episode to the existing feed and re-upload it.


Are you trying to add episodes to an existing podcast, or are you trying to create a completely new and different one?


If you want to create a completely separate podcast it needs to have a different title, and ideally the feed filename should be different, otherwise you will get the error you saw.

Nov 26, 2012 12:09 PM in response to toxic57

As the feed has been removed the Store has no connection whatever with it: nothing you do with the feed will ever be picked up. If you don't re-submit your podcast and get it accepted nothing will happen.


The submission problem is a bug in the process: if a podcast with the same name as one which was previously submitted and later removed is submitted you will get this error message, and the only workaround is to change the title.


Once a podcast has been accepted and has appeared in the Store you can add further episodes: you don't have to submit again.


When you add a new episode to your feed and upload it, it appears immediately for subscribers because their iTunes application reads the feed directly and the Store is not involved.


However because of the huge number of podcasts in the Store (thousands) the Store caches the feed and checks it for updates periodically. For this reason it usually takes 1-2 days for new episodes to appear in the Store: sometimes it can be less, and occasionally the whole process seems to get stuck and it can take several days.


You should check your feed by subscribing, either from the Store page or manually from the 'Advanced' menu in iTunes, to see that your new episodes are there. If not, then you have an error of some sort (such as a duplicated 'guid' tag). If all your episodes appear when subscribing then the Store should catch up after a bit.

Nov 26, 2012 8:33 AM in response to toxic57

Your subscribe link presumably just contained the feed URL and so your own iTunes application downloaded it from your server - the Store is not involved (nor once people have subscribed from the Store page).


If you asked to have it removed then it won't be in the Store. You didn't need to do that - all you had to do was upload an amended feed. If it has indeed been removed then you will have to start from scratch and re-submit the whole thing just as before. As said, you need a different title and if possible a different filename for the feed.

Nov 26, 2012 9:05 AM in response to toxic57

The archive feed has no contents. Probably older episodes will get moved here once you have reached a certain numbere, but I don't know for certain.


The link on the web page leads to the feed URL you give, which contains the one episode. The feed is not available by searching in the Store so I assume it has indeed been removed.


So now you need to change the title slightly (you can always change it back once it's up and running) and then go through the submission process from scratch. In the meantime people can subscribe from your site, they just won't find you in the iTunes Store.


When you want to add more episodes, just add them in Podomatic the same way you made the present episode and they will be added to the feed. You don't need to remove previous episodes: the whole point of a podcast is to add episodes and keep the older ones available. Of course you can remove an episode if you want to for some reason, but as a general plan you should let them mount up.


I shouldn't start messing about with the 'itunes:block' tag - I can't see that it's relevant to what you're trying to do.

Nov 26, 2012 3:14 PM in response to toxic57

Ignore that message, it's nothing to do with your problem, which is that you got your podcast deleted from the iTunes Store and will need to re-sumbit it. They've done what they often do - not read the question properly and send an irrelevant form answer.


Your feed at http://tedkloba.podomatic.com/rss2.xml has no episodes in it.


The title of your feed, which is what you need to change, is 'Royalhouse Chapel International' - it's not the episode title which matters. With no episodes your feed won't be accepted anyway.


My time zone is the same of yours, and I'm afraid that I'm now going to have to sign off and go to bed, so I can't offer any more comments for the time being.

Nov 26, 2012 1:05 PM in response to toxic57

When you subscribe from the Advanced menu your iTunes Application reads the feed off your server. The iTunes Store is not involved.


As your feed is available people can subscribe to it, but as I've explained it is not in the Store and so people can't find it that way.


The image which is referenced in the feed is not displayed when subscribing: it has to be actually embedded in the media file for each episode - please see this page for more details:


http://www.wilmut.webspace.virginmedia.com/notes/coverart.html


And just to summarize:


Your original feed was accepted in the Store: this means that the feed is read by the Store and its contents displayed as your podcast page. When people subscribe they read your feed directly so they can still do this even after that podcast was removed from the Store - a process which did not affect your feed itself, only the Store page.


Your original feed has been replaced by your new version. People can now subscribe to it as explained above.

Nov 26, 2012 10:36 AM in response to toxic57

You may find it helpful to read my page, which walks you through the basics and also links to Apple's rather more detailed page:


http://rfwilmut.net/pc


It shows you what a basic feed looks like, but I'm not suggesting that you should actually handwrite your feed as you can easily bog down in inexplicable errors if you're not familiar with XML. There are various podcast creation services available, of which Libsyn is probably one of the most flexible, though it does come at a cost. You shyould certainly look at their Help or contact their Support, making it clear exactly what it is you want to do, and see whether they can advise.

Nov 26, 2012 3:09 PM in response to Roger Wilmut1

I CONTACTED ITUNES STORE AND THIS IS THE REPLY:


Dear Ted,

Welcome to iTunes Store Customer Support. My name is Rohit and I am glad to help you today.

I understand that you are unable to submit your podcast as you are receiving an error message. I am sure you must be eager to get this resolved at the earliest. I will do whatever I can to help you right away.

Ted, please note that, the iTunes Store automatically updates its entries based on the feed URL, so your podcasts do not need to be submitted again. Just make sure that your podcasts are uploaded into the correct directory on the host server and that your podcast's XML file is updated to include the new episodes. When the iTunes Store pings your feed URL again, the new episodes will be listed.

If you have any further questions, feel free to contact us and we will be happy to assist you. Thank you for being a valued iTunes Store Customer.

Have a nice day!

Sincerely,

Rohit

iTunes Store Customer Support

http://www.apple.com/support/itunes/ww/


WHAT DOES IT MEAN?? SHOULD I JUST WAIT?

Nov 26, 2012 8:30 AM in response to Roger Wilmut1

I used the "Report a concern" method in iTunes. Then i chose "Remove Podcast". My first upload was a test upload for my employer.

Now i need to upload the real work. I am not too sure but i think the feed file was deleted cuz from my Podomatic page, i clicked "subscribe with iTunes" and amazingly it started downloading from iTunes BUT i cannot locate it with search on iTunes cuz i think it hasn't been uploaded.

Is it possible that the RSS Feed is still valid (reason for the download) but iTunes hasn't picked it up to publish it??

I'm totally confused with what's going on!!!

Nov 26, 2012 8:52 AM in response to Roger Wilmut1

Sir, I just read your profile and OMG it's enough to be a hit CV in today's world. Ok so you are suggesting i start all over again, right? I used Podomatic.com!!! That's honestly my problem. 😟 I have no idea about manual amendment and all that although i can learn it fast from you now...if you wish.

I just read about <itunes:block> from the help page and i think i get it. I can either block the whole channel and start all over or block an episode. What's happening to me is that the very first channel is still active (from the rss feed) though the FILE is deleted so what i just did was an episode to the channel... am i right, sir?

I also picked up this from my Podomatic.com page, RSS FEED: http://tedkloba.podomatic.com/rss2.xml

ARCHIVE FEED: http://tedkloba.podomatic.com/archive/rss2.xml.

This is my page: http://tedkloba.podomatic.com/.

Nov 26, 2012 9:34 AM in response to Roger Wilmut1

Ok Sir, so i changed the Title, changed the Tag line and even changed the image from the "Podcast Settings" panel. I saved it and went back to my "Manage Podcast" page and the RSS FEED is still the same : http://tedkloba.podomatic.com/rss2.xml. This is the very same rss feed i got when i created the account for my first podcast publication. So straight forward question Sir: Asuming i want to start a totally new project (not an episode) how do i get all the previous contents off and AS WELL get my rss feed changed. Cuz doesn't look like it's ever going to change.

My boss just needs to see it available on iTunes before sunday and i'm beginning to have doubts!!

Nov 26, 2012 10:20 AM in response to Roger Wilmut1

Yes Sir. What i am suspecting is that, with podomatic you can only have one major channel with subsequesnt submissions as episodes. I might be wrong but seems so to me. So i think i will need to learn how to do it manually within the next 3-4 days (or probably your way). Can you please help with a thread or website that talks about the steps to manually creating and submitting podcast? Cuz i'm getting nowhere with this podomatic buisiness.

Thanks so much for your time Sir.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

deleting rss feed

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.