iOS6 freeze, quit or jerky scrolling, browsing with Burmese (Myanmar) unicode fonts

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zawhtway Author

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iOS6 freeze, quit or jerky scrolling, browsing with Burmese (Myanmar) unicode fonts

Unicode fonts have been used for many years.

We use Burmese Unicode fonts name Zawgyi Unicode font to view our language on web.

We use special apps (Mogok, Myanmar Browser lite) for viewing on iPhone and iPad as this font is not embeded.

They are OK to view all our language sites without problems prior iOS 6.

Now with iOS6, the problems come.

Safari engine (rendering for web pages) causes those apps frozen, quit or jerky scrolling on all Apps especially Mail, Safari and other Myanmar apps.

If we receive emails with our unicode fonts, Mail App is frozen or quit.

Not even that font, Apple approved Myanmar Unicode fonts also have the same issue.

Here is the web link (Mizzima News - Burmese) you can browse on iOS Safari and you won't see the language display but you will see the problem. If you download the apps that I have mentioned, you will be able to view the fonts.

This is not an isolated incident. It happen on all iphones and ipads with iOS6.

So, it is clearly A BUG.

iPad, iOS 6

Posted on Nov 26, 2012 11:11 AM

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Answer 1

zawhtway Author

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Nov 26, 2012 11:37 AM in response to zawhtway

I have a correspondence with a gentleman from Apple ( I would think he is from the developement team) and he said "I just saw your email with the sample text and confirmed that there is a problem reading the text. I will look into it and file the appropriate defect report."

So now our case is noticed and it will be taken care of appropriately.

Let's cross our fingers and see the wonderful result on the next update.

PS. Whoever read this thread and if you are concerned with Burmese fonts problems, please submit bugreport at Apple.

https://bugreport.apple.com/

If you need any assistance on submitting report, let me know. we will help you out on this forum.

Or you can find some discussion at this thread.

The more we submit bug report, the more it will be noticed by Apple Developers and it would be taken care of soon.

We will be very much appreciate with your help.

Thanks

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Answer 2

Nov 26, 2012 11:53 AM in response to zawhtway

But there's one catch. I sent several mails filled with our language to one of my fri in US who use iPhone 5 and what she said was that your mails were totally blanked (contain nothing). I'm glad to hear your news but I'm afraid we couldn't get fixed version at 6.1

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Answer 3

zawhtway Author

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Nov 26, 2012 12:01 PM in response to Community User

@MTO: There would be several issues, which we don't know. Have you tested with other friends? or test those mails urself? Was it sure that it contained nothing or block letters? What apps is she using? Her mail provider (like gmail, yahoo) are also a factor. If she is using internal network (wifi), filtering on router is also another issue. You have to troubleshoot from all possible aspects.

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Answer 4

Nov 26, 2012 12:13 PM in response to zawhtway

I've tested with my friends from here, all encounter same issue as we do.

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Answer 5

Tom Gewecke

Level 10

115,876 points

Nov 26, 2012 1:23 PM in response to Community User

Myo Thein Oo wrote:

I sent several mails filled with our language to one of my fri in US who use iPhone 5 and what she said was that your mails were totally blanked (contain nothing).

Since there is no Myanmar font in iOS, I don't think you can see this language on a standard iPhone using Mail or Safari. The problem is that it will freeze the apps in iOS 6.

To see Myanmar script you need to be using special apps which provide the font internally (or add it to iOS via jailbreaking). Or a website could use embedded webfonts.

Or correct me if I am wrong....

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Answer 6

zawhtway Author

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Nov 26, 2012 2:25 PM in response to Tom Gewecke

Hi Tom,

I think you remember our discussion on this before.

What MTO saying here is a different issue. His friend might have issue at receiving emails on her end as I mentioned above. There are several reasons and points to take a look.

Apart from the freezing issue that we are currently facing, I don't anticipate any widespread issue concerned with iOS6 or 6.0.1 related to Myanmar font.

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Answer 7

Tom Gewecke

Level 10

115,876 points

Nov 26, 2012 2:31 PM in response to zawhtway

zawhtway wrote:

What MTO saying here is a different issue.

Yes, but not seeing anything in Mail or Safari when viewing Myanmar in iOS 5 is just normal behavior, right?

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Answer 8

zawhtway Author

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Nov 26, 2012 2:32 PM in response to Community User

MTO,

I think the issue with your friend might not be related to our case here (Frozen Apps).

Your case is not about those frozen apps but it is the Mail App not showing nothing in email.

I would suggest open a new thread so we can separately discuss that topic. What do you think?

I don't want to mix a lot of issues in one thread.

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Answer 9

zawhtway Author

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Nov 26, 2012 2:36 PM in response to Tom Gewecke

Hi Tom,

In normal or correct way, our Burmese fonts (may be all unembedded unicode fonts) show up with blocks in place of glyphs or letters.

But MTO said it shows up nothing. So it seems like other issue.

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Answer 10

Nov 27, 2012 12:31 AM in response to zawhtway

It's comfirmed ko zaw. I requested to open our website on her iphone 5 and she said her phone froze up

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Answer 11

zawhtway Author

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Nov 27, 2012 12:36 AM in response to Community User

OK. I know this issue is on ALL iOS devices with iOS6. I think you are finding answer whether it is OK with iphone 5.

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Answer 12

zawhtway Author

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Nov 27, 2012 12:38 AM in response to zawhtway

That's why I told you to urge all iOS users to submit bug reports..if not it will not be in high priority to fix this issue. The more people submit the bug report, the more it will be taken care of. Pls relay this message.

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Answer 13

Nov 27, 2012 12:50 AM in response to zawhtway

Yes, I'll do my best as I can

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Answer 14

Dec 4, 2012 2:32 AM in response to zawhtway

I heard apple has just released iOS 6.1 beta 3 to developers yesterday. Is that includes fixation of our problem?

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Answer 15

Dec 11, 2012 12:50 AM in response to zawhtway

Dear Ko Zaw,

I received a mail after 2 weeks of bug reporting and they said my bug report had been closed as a duplicate. I don't know what'd that mean? What should I do forward?

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