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zawhtway Author

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iOS6 freeze, quit or jerky scrolling, browsing with Burmese (Myanmar) unicode fonts

Unicode fonts have been used for many years.

We use Burmese Unicode fonts name Zawgyi Unicode font to view our language on web.

We use special apps (Mogok, Myanmar Browser lite) for viewing on iPhone and iPad as this font is not embeded.

They are OK to view all our language sites without problems prior iOS 6.

Now with iOS6, the problems come.

Safari engine (rendering for web pages) causes those apps frozen, quit or jerky scrolling on all Apps especially Mail, Safari and other Myanmar apps.

If we receive emails with our unicode fonts, Mail App is frozen or quit.

Not even that font, Apple approved Myanmar Unicode fonts also have the same issue.

Here is the web link (Mizzima News - Burmese) you can browse on iOS Safari and you won't see the language display but you will see the problem. If you download the apps that I have mentioned, you will be able to view the fonts.

This is not an isolated incident. It happen on all iphones and ipads with iOS6.

So, it is clearly A BUG.

iPad, iOS 6

Posted on Nov 26, 2012 11:11 AM

32 replies

zawhtway Author

Level 1

0 points

Dec 11, 2012 8:11 AM in response to Community User

As my case was also closed, I wrote to Apple's authorities and he replied:

"Having the issue closed is a good sign. It means that someone else reported a similar issue and the defect has been resolved. A defect cannot be moved to closed unless it has been verified as working. "

Let's cross our fingers and pray. Hopefully it will be resolved on 6.1. I am thinking to test 6.1 beta 3 once I have subscribed developer licence.

Dec 12, 2012 9:41 AM in response to zawhtway

Thank you so much for taking the time to make Apple notice this extremely annoying problem. :-)

zawhtway Author

Level 1

0 points

Dec 17, 2012 10:58 PM in response to Zaw Htet Aung

Hello Guys....

Good news... I have updated my iPad & iPhone 5 to iOS 6.1 beta 4.

And Apps are working as before.

So, if you don't have developer account, you have to wait 6.1 public release.

I think it is coming out soon.

Good luck!

Dec 18, 2012 2:02 AM in response to zawhtway

I've no word to express my happiness that our dream came true. I just want to say Ko Zaw is our national hero. You leaded and saved all of our iOS victims. Thanks all. I'm looking froward to it

zawhtway Author

Level 1

0 points

Dec 18, 2012 8:02 AM in response to Community User

I didn't do anything. This bug was reported beforehand I submitted the report. I just contacted to Apple and that gentleman from Apple asked me more detail on this bug, I wrote a lengthly letter explaining it and he told me he would submit the appropriate report. So it is fixed due to combination of all afforts. I am a kinda relieve now. Thanks for all your help too. 🙂

Dec 20, 2012 2:29 AM in response to zawhtway

Hello Ko Zaw,

I got an idea that I'd like to request apple to add myanmar keyboard for future iOS release. In order to do this, I've to intro them detail about mm keyboard. I found several keyboard for our font; zawgyi, zawgyi unicode, myan san (smart) etc. I don't know which one has been currently using on pc and mobiles. And where can I find detail to intro them.

Tom Gewecke

Level 10

115,964 points

Dec 20, 2012 5:04 AM in response to Community User

Myo Thein Oo wrote:

I got an idea that I'd like to request apple to add myanmar keyboard

Whatever layout you choose, be sure to tell Apple it must have a key for ZWSP (U+200B). They omitted this in their Myanmar layout for OS X.

Jan 8, 2013 6:58 AM in response to Tom Gewecke

Hi Tom,

I got a mail from apple executive relations of Asia. He asked me how many countries are being affected by this issue. I've no idea at all. Could u list me please?

Tom Gewecke

Level 10

115,964 points

Jan 8, 2013 7:05 AM in response to Community User

Myo Thein Oo wrote:

I got a mail from apple executive relations of Asia. He asked me how many countries are being affected by this issue. I've no idea at all. Could u list me please?

It is difficult to know, because iOS does not include fonts for these languages so normally nobody would expect to be able to use them, except via jailbreak or special apps adding their own fonts, and then the user has to complain somewhere like here.

I have so far seen complaints for Myanmar, Khmer, and Thaana/Divehi (Maldive Islands).

Tom Gewecke

Level 10

115,964 points

Jan 8, 2013 7:51 AM in response to Community User

PS I suppose it would be possible to test iOS Safari for other fonts that iOS does not include yet, if you can find websites which use them, but it's kind of a tedious exercise....

Jan 8, 2013 8:24 AM in response to Tom Gewecke

Thanks Tom. I simply wrote 'all countries which dont have keyboard in iOS 6' and I've already replied him.

Tom Gewecke

Level 10

115,964 points

Jan 8, 2013 9:08 AM in response to Community User

Myo Thein Oo wrote:

Thanks Tom. I simply wrote 'all countries which dont have keyboard in iOS 6'

You should correct that, because it is badly wrong. It should be "all scripts which do not have fonts in iOS". There are a lot of languages which have fonts but no keyboards in iOS where there is no problem: Bangla, Gurmukhi, Kannada, Oriya, Sinhala, Tamil, Telugu, Gujarati, Armenian, Georgian, Lao, Yi.

Jan 8, 2013 9:20 AM in response to Tom Gewecke

Oops what a mistake. Ok thanks again. I'll reply him soon

Jan 9, 2013 4:13 AM in response to Tom Gewecke

I complained two cases to Tim cook. One was our font problem and the latter was we don't have App Store yet. So we had to signed up US App Store that's been really frustrating. I got a call from his assistant I guess so this morning and asked me a lot including my device IMEI. My English skill is pretty bad I didn't understand what he told me. He also didn't understand what I said. I missed a chance to tell him what we've been suffering here

Tom Gewecke

Level 10

115,964 points

Jan 29, 2013 6:36 AM in response to Community User

Does the newly released 6.1 fix the font problem?

iOS6 freeze, quit or jerky scrolling, browsing with Burmese (Myanmar) unicode fonts