Level 1

9 points

iOS6 freeze, quit or jerky scrolling, browsing with Burmese (Myanmar) unicode fonts

Unicode fonts have been used for many years.

We use Burmese Unicode fonts name Zawgyi Unicode font to view our language on web.

We use special apps (Mogok, Myanmar Browser lite) for viewing on iPhone and iPad as this font is not embeded.

They are OK to view all our language sites without problems prior iOS 6.

Now with iOS6, the problems come.

Safari engine (rendering for web pages) causes those apps frozen, quit or jerky scrolling on all Apps especially Mail, Safari and other Myanmar apps.

If we receive emails with our unicode fonts, Mail App is frozen or quit.

Not even that font, Apple approved Myanmar Unicode fonts also have the same issue.

Here is the web link (Mizzima News - Burmese) you can browse on iOS Safari and you won't see the language display but you will see the problem. If you download the apps that I have mentioned, you will be able to view the fonts.

This is not an isolated incident. It happen on all iphones and ipads with iOS6.

So, it is clearly A BUG.

iPad, iOS 6

Posted on Nov 26, 2012 11:11 AM

32 replies

Tom Gewecke

Level 10

122,300 points

Nov 26, 2012 2:31 PM in response to zawhtway

zawhtway wrote:

What MTO saying here is a different issue.

Yes, but not seeing anything in Mail or Safari when viewing Myanmar in iOS 5 is just normal behavior, right?

Nov 27, 2012 12:31 AM in response to zawhtway

It's comfirmed ko zaw. I requested to open our website on her iphone 5 and she said her phone froze up

zawhtway Author

Level 1

9 points

Nov 27, 2012 12:36 AM in response to Community User

OK. I know this issue is on ALL iOS devices with iOS6. I think you are finding answer whether it is OK with iphone 5.

Nov 27, 2012 12:50 AM in response to zawhtway

Yes, I'll do my best as I can

Dec 4, 2012 2:32 AM in response to zawhtway

I heard apple has just released iOS 6.1 beta 3 to developers yesterday. Is that includes fixation of our problem?

Dec 11, 2012 12:50 AM in response to zawhtway

Dear Ko Zaw,

I received a mail after 2 weeks of bug reporting and they said my bug report had been closed as a duplicate. I don't know what'd that mean? What should I do forward?

Dec 12, 2012 9:41 AM in response to zawhtway

Thank you so much for taking the time to make Apple notice this extremely annoying problem. :-)

Dec 18, 2012 2:02 AM in response to zawhtway

I've no word to express my happiness that our dream came true. I just want to say Ko Zaw is our national hero. You leaded and saved all of our iOS victims. Thanks all. I'm looking froward to it

Dec 20, 2012 2:29 AM in response to zawhtway

Hello Ko Zaw,

I got an idea that I'd like to request apple to add myanmar keyboard for future iOS release. In order to do this, I've to intro them detail about mm keyboard. I found several keyboard for our font; zawgyi, zawgyi unicode, myan san (smart) etc. I don't know which one has been currently using on pc and mobiles. And where can I find detail to intro them.

Jan 8, 2013 6:58 AM in response to Tom Gewecke

Hi Tom,

I got a mail from apple executive relations of Asia. He asked me how many countries are being affected by this issue. I've no idea at all. Could u list me please?

Tom Gewecke

Level 10

122,300 points

Jan 8, 2013 7:51 AM in response to Community User

PS I suppose it would be possible to test iOS Safari for other fonts that iOS does not include yet, if you can find websites which use them, but it's kind of a tedious exercise....

Jan 8, 2013 8:24 AM in response to Tom Gewecke

Thanks Tom. I simply wrote 'all countries which dont have keyboard in iOS 6' and I've already replied him.

Jan 8, 2013 9:20 AM in response to Tom Gewecke

Oops what a mistake. Ok thanks again. I'll reply him soon

Jan 9, 2013 4:13 AM in response to Tom Gewecke

I complained two cases to Tim cook. One was our font problem and the latter was we don't have App Store yet. So we had to signed up US App Store that's been really frustrating. I got a call from his assistant I guess so this morning and asked me a lot including my device IMEI. My English skill is pretty bad I didn't understand what he told me. He also didn't understand what I said. I missed a chance to tell him what we've been suffering here

Tom Gewecke

Level 10

122,300 points

Jan 29, 2013 6:36 AM in response to Community User

Does the newly released 6.1 fix the font problem?

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iOS6 freeze, quit or jerky scrolling, browsing with Burmese (Myanmar) unicode fonts