cannot connect with appstore?

Level 1

4 points

Nov 30, 2012 9:23 AM in response to hansgnilsson

Happening to me too on mac mini server, imac and macbook air - unable to connect to App Store.

Also unable to connect to iTunes store within iTunes app on the above devices, and when starting up the Apple TV I also got a message about not being able to connect to the iTunes store.

UK-based.

Internet is working fine on all devices by the way. Speedtest shows a good 10MB connection.

Reply

lex_mac

Level 1

9 points

Nov 30, 2012 12:17 PM in response to Linc Davis

same problem

01.12.12 0:16:00,167 storeagent[414]: -[ISURLOperation _logRequest:]: Sending request for https://su.itunes.apple.com/WebObjects/MZSoftwareUpdate.woa/wa/availableSoftware Updates?l=ru&guid=406C8F1CD8A0

01.12.12 0:16:00,238 App Store[1058]: -[ISURLOperation _logRequest:]: Sending request for http://ax.init.itunes.apple.com/bag.xml?ix=5

01.12.12 0:16:00,347 App Store[1058]: -[ISURLOperation _handleReceivedResponse:]: Received headers for http://ax.init.itunes.apple.com/bag.xml?ix=5

01.12.12 0:16:01,159 App Store[1058]: -[ISURLOperation _logRequest:]: Sending request for https://p60-buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/enabledMediaTypes?g uid=406C8F1CD8A0

01.12.12 0:16:01,266 App Store[1058]: -[ISURLOperation _logRequest:]: Sending request for https://p60-buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/enabledMediaTypes?g uid=406C8F1CD8A0

01.12.12 0:16:27,243 mdworker[1062]: Unable to talk to lsboxd

01.12.12 0:16:27,247 mdworker[1061]: Unable to talk to lsboxd

01.12.12 0:16:27,000 kernel[0]: Sandbox: sandboxd(1063) deny mach-lookup com.apple.coresymbolicationd

01.12.12 0:16:27,413 sandboxd[1063]: ([1062]) mdworker(1062) deny mach-lookup com.apple.ls.boxd

01.12.12 0:16:27,417 sandboxd[1063]: ([1061]) mdworker(1061) deny mach-lookup com.apple.ls.boxd

Reply

Linc Davis

Level 10

209,547 points

Nov 30, 2012 1:02 PM in response to lex_mac

Click the first three links in your last message. What happens?

Reply

lex_mac

Level 1

9 points

Nov 30, 2012 2:15 PM in response to Linc Davis

links open this:

This XML file does not appear to have any style information associated with it. The document tree is shown below.

<dict>

<dict>

<key>template-name</key>

<string>software-updates</string>

<key>template-parameters</key>

</dict>

<key>title</key>

<string>Updates</string>

<key>store-version</key>

</dict>

</plist>

this:

This XML file does not appear to have any style information associated with it. The document tree is shown below.

<dict>

<key>signature</key>

<data>

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</data>

<key>certs</key>

<array>

<data>

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</dict>

</plist>

and this:

This XML file does not appear to have any style information associated with it. The document tree is shown below.

<dict>

<key>signature</key>

<data>

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</data>

<key>certs</key>

<array>

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</array>

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Reply

Linc Davis

Level 10

209,547 points

Nov 30, 2012 2:46 PM in response to lex_mac

Back up all data.

Boot into Recovery by holding down the key combination command-R at the startup chime. Release the keys when you see a gray screen with a spinning dial.

Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with networks that require any kind of authentication other than a WPA or WPA2 Personal password.

When the OS X Utilities screen appears, follow the prompts to reinstall the OS. You don't need to erase the boot volume, and you won't need your backup unless something goes wrong. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade, so make a note of those before you begin.

Reply

groovyf

Level 1

4 points

Nov 30, 2012 3:06 PM in response to Linc Davis

Are you *seriously* suggesting a full system reinstall because apple are having issues with their services/or there are connectivity issues?!

I noticed it was very slow for the App Store and when it displayed it was as though the CSS hadn't loaded correctly as text and formatting was almost non-existent.

I eventually managed to get it to show Updates but was very slow to display.

iTunes Store logo is still a bit hit and miss at the moment.

Reply