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iTunes 11 crashes when syncing iPhone

I just installed iTunes 11 and it crashes every time I try to sync my iPhone 4S. As soon as it tries to update an app on the iPhone it crashes. Any ideas?

Mac mini, OS X Mountain Lion (10.8.2), 8GB Memory

Posted on Nov 29, 2012 11:14 AM

Reply
36 replies

Nov 29, 2012 11:38 AM in response to Steve Starratt

Try restarting your Mac and your iPhone.



If that doesn't do it, try to narrow it down a little.

What is syncing to the iPhone when iTunes crashes?


Do you see the problem when you deselect some of syncing options, or just deselect the one that is shown at the top of iTunes when you sync?


If it's a podcast, video or audio track, did you get it from the iTunes Store?

Nov 30, 2012 11:39 PM in response to Steve Starratt

After updating my iTunes to version 11 I experience the same issues as all of you on iPhone 4S iPhone 5 and the New iPad. Sync crashes when it gets to the step when it is to update apps. I reset my phone and cleared everything. Sync would then work for calendars and music. But when I selected to sync apps it crashed again. In addition updates run from the App Store on Wifi hang up and never load. I like the new look and the arrangement of the features. Too bad it doesn't work right. iTunes 11 = Maps.it looks and works like another rush job. Has Apple not yet learned its lesson. What happened to the old mantra - "It just works."

iTunes 11 crashes when syncing iPhone

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