Hello All,
Thank you for the great advice and possible solutions. I'm hoping it will also fix my same/similar issue with ATV. But any other troubleshooting advice would also be greatly appreciated.
I have a Windows 7 PC, iTunes v.11 and only bought my ATV 2 weeks ago, so assuming the latest version. I am also using a wi-fi extender to reach the ATV from one end of the house (computer & modem) to the other end (TV).
For the first week, everything was working well expect that my movie was playing on both, my computer and Apple TV at the same time. When asking the Apple Store staff on how I can play music/movies via iTunes on my computer independently to playing music/movies on my TV via the Apple TV remote control device, I was informed to change the setting on the Airplay icon from my iTunes library on my computer.
The second I removed the tick for Apple TV from the icon in the iTunes library, the icon disappeared and the green computer option on the Apple TV keeps telling me to connect to Home Sharing. This seems strange since my music still plays through the music option on the ATV.
After 3 hours on the phone with Apple support, we weren't able to solve the problem. I was asked to completely shut down everything one by one and power them all back up (modem, router, extender, computer, ATV, etc.,) also disable/re-enable firewalls and Microsoft anti-virus software, uninstall/reinstall iTunes.
We know that videos or music stored on my iPad can be played through the ATV, but I cannot stream videos from my iTunes library to ATV.
Any additional information will help. I don't really want to spend $1000s to change my PC to Mac just to get the $100 ATV to work. I will retry all the suggestions again but anything new you can add will be appreciated.