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Itunes 11 freezes after I open it. Help please?

I am using Windows Vista.Just downloaded this "new" itunes version. I tried all the trouble shooting options and none work. Anyone else having this problem?

Posted on Nov 29, 2012 2:40 PM

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53 replies

Nov 29, 2012 8:19 PM in response to altjxx

i thought you had turned that off for testing - sorry


its been awhile since i have had to TS windows firewall issues - but i once had an issue with windows firewall where it was still blocking a specific application even when off until i went in and manually configure it for that 1 application


but if you see an exception it means that windows firewall is allowing 1 item through - so it may be allowing incoming internet traffic but it is blocking outgoing (or vice versa)

Nov 30, 2012 7:59 AM in response to amity1976

I was having the same issue with iTunes 11 crashing on startup with Windows 8 64bit. I solved the issue by moving my entire library including the library files to a local hard drive. I was previously trying to access a mapped NAS directory on my Synology 1511+ and it appears that was causing he hang up. This leads me to believe the issue lies within a port forwarding rule needing to be set to access network resources or a bug with accessing remote storage (my NAS is on my LAN). I'm not sure if any of you were accessing your media via an external HDD or NAS but the more we can narrow the issue down based on commonalities, the more likely we'll find the root of the issue. Let me know if this helps anyone.


Here are my system specs for comparison of your setup when I had the issue:


Core i7 2600K OC@4.5GHz

16GB DDR3

OCZ Vertex 3 240GB

Nvidia GeForce GTX 580

Synology 1511+ 10TB NAS (This is where my iTunes library resided when I had the problem.)

Itunes 11 freezes after I open it. Help please?

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