People may be griping but they have a reason to gripe. It is not whining. Some of us may not be articulate in venting frustration, but you have to admit that the number of views and numerous replies does signal some sort of dissatisfaction with iTunes 11. Yes, I think some of the posts are a bit overwrought, but there some of us have been trying to steer the venting into more coherent comments in Feedback, such as it is.
You're also a bit overwrought. I can understand. It seems that all we are doing is conplaining about features that don't matter, but they do matter. Apple will survive, but iTunes 11 is hopefully not the direction the company is heading. I recall quite vivdly the anger over the incomplete Final Cut Pro X...I was amazed that Apple would actualy release the product without certain key features. Apple Maps I am not quite familiar with, so cannot comment on that.
The point is, for those of us users -- and it seems there are many -- who enjoyed the Artwork features like Coverflow and Selected Item view, feel like what happened when Apple redesigned iMovie. Apple needs the feedback urgently that this version 11 is not properly thought out.
Apple, while appearing to be stable, has an underlying current in the past couple of years that seems as if the company is acting disdainful of its more intelligent and technical customers. That is not the "arrogance" mentioned in the press, but merely a disinterest in a particular chunk of its user base. iTunes 11 is an example of that disinterest. I hope that it is not a trend.