So I spilled dr. pepper and I kept the Mac off for about 5days to make sure it dries out. Now when I turn it on, it stays on for 5mins and then it shuts down completely. My warranty expired 3 months ago and I also had to change my hard drive a month ago. How does apple help me with this?
MacBook Pro
Unfortunately, there's not much that Apple can do for it, other than take in your computer for a Tier 4 out-of-warranty repair (regardless of warranty status, liquid spills aren't covered), since it sounds like your logic board was affected by the liquid. Luckily, though, the HD sits under the palmrest, so it should be dry, in case that you need to get data off of it by putting it into an external USB/FW enclosure... sorry 😟
You can take it in, you can pay for a repair and perhaps it will work, but later something else will likely go on it.
Soda is extremely corrosive and will oxidize the metal parts inside and cause the machine to fail and other parts to fail later.
AppleCare/warranty doesn't cover accidents and there are moisture sensors/markers inside.
My opinion is to not waste any money on it, take the hard drive out and sell the rest for parts to a online Mac repair shop.
You are now in a nothing to lose situation. Though chances for success are minimal now, get some pressurized cans of non-residue electrical cleaner, a couple of artists brushes (one stiff and one soft), Open the MBP, take out the battery and HDD. Proceed to spray all of the nooks and crannies that you see on the electrical components, using the brushes to dislodge offending schmutz that may be present (and unseen to the naked eye). You will not inflict anymore damage that already exists and maybe luck will be with you.
Ciao,
Thanks everyone.
I took my mac pro to an apple retail store and they quoted me $700 for the replacement of my logic board. I am very dissapointed in Apple as it completely disregarded the fact that I changed my hard drive one month after the warranty was expired. Even then, they did not help me in any way, and now they are expecting me to pay for half the price of the product itself. They really leave no room for flexibility.
I will not be repairing my mac and will use it while it lasts. I probably will sell it later on ebay and switch to a windows laptop. I am pretty sure they will be a little more flexible with there policies and not try to charge me so much. It is very sad that the mac did not even last me two years.
Well maybe you shouldn't of spilt something on it, you think? Did Apple have anything to do with spilling soda on it? As for the hard drive they fail all the time. You could of bought the Applecare extended warranty and that would of covered the new drive. But for the spill that is all on your shoulders.
One month ago, I had the oil changed in my car shortly after the warranty had expired. Last week I drove it against a tree, and now they want me to pay the full repair. I am very disappointed, will sell the Mercedes as is and buy a Tata instead.
Sjabin wrote:
I will not be repairing my mac and will use it while it lasts. I probably will sell it later on ebay and switch to a windows laptop. I am pretty sure they will be a little more flexible with there policies and not try to charge me so much. It is very sad that the mac did not even last me two years.
Your Mac would have lasted 5 years or more if you had not subjected it to an accident not covered by the warranty. There is zero fault of Apple for the current condition your Mac.
If you do find that a Windows PC maker will provide you better post-accident service, feel free to let us know. It is true that some PC makers provide better warranties.
But let's be reasonable here. If you spill a can of Dr Pepper on your TV, your car seats, your home stereo receiver, etc. you do really expect that the dealers are going to help you in any way?
Sjabin wrote:
... It is very sad that the mac did not even last me two years.
Next time wait a few more years before spilling Dr. Pepper all over it.
I have never had a single Mac fail, not since 1985, but I don't spill things on them.
I could continue to chide, as it would be at least minimlly warranted, but I will try to offer sme "for next time" advice.
I pay $40/year for an "accident replacement" policy add-on to my homeowners insurance on my $1800 MBP. If the paperwork is accurate, only warzones, nuclear events, and insect damage are not covered.
How about Giant Insects caused by Nuclear Events, any exclusions there?
Chomped by giant ants, no ... but being stomped by a giant fire-breathing lizard is covered.
MacJack breathes fire? OMG
Csound1 wrote:
MacJack breathes fire? OMG
MACJACK SMASH! (Apologies to Marvel, Inc).
I'm not about to bash you for spilling soda. Accidents happen, and sometimes they are extremely disappointing and cost $700 to fix...
I would warn you that you very well NOT get a cheaper repair, and you most definitely will not get your repair done quickly with a PC.
With PCs, there is no “Windows Store” (unless you live near one of one of the brand new ones that just came out a month or so ago) to take your pc to. You’ll have to take it to best buy (who lost my laptop for 3 weeks and tried to bill me for that time) or Staples (who tried to make me pay $380 when they said there was nothing wrong with my pc, even though it did not turn on at all) or any number of places where you can’t be sure exactly how qualified the people working there are.
After running up several thousand dollars in half-arsed repairs from many different PC places, I finally just switched to Mac. In my experience, it has cost me much less in repairs.
I would save up for a new mac with the $99 3 year warranty and just be more careful around it. If it needs fixin, get it fixed. It may be pricey, but you wont need to take it to 3 different places for 2 months getting the same problem “fixed” over and over, running up a bill like you very well may with a PC.
Spilled dr pepper
