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Level 1

57 points

iTunes 11 deletes newly added m4v and mp4 video files!

I'm really loathing the new iTunes for a number of reasons.. but this one really takes the cake!

When I try to add an M4V or MP4 video file, iTunes deletes the file and does not add it to the library!

I never had any issues with 10.7.. and seeing as there is no way of reverting back that I can find.. any help in how to solve this... or is this one of those wonder new "feature's" I now have to contend with?

Thanks

Mac mini, OS X Mountain Lion (10.8.2), 2.26GHz 8GB Ram, iPhone 4, ATV3

Posted on Nov 29, 2012 7:36 PM

16 replies

eded338

Level 1

0 points

Feb 21, 2013 10:49 PM in response to dnolno

windows 7 user here, I had the same problem.. i could drag and drop old torrent MP4 files but not the new one i have.

So i left-click opened the properties of old/new mp4 files to compare. I realised the under 'General' tab - 'Attributes' - 'Read Only' is tick-ed at the new MP4 file, after i un-check the 'Read Only', i am able to drag and drop the MP4 file to itunes again.. i therefore check on other new MP4 files and un-checked 'Read Only' and it works too..

i must have screw up on some setting that the newly downloaded MP4 files 'Read Only' is always 'tick-ed', remove it and it allows to drag and drop again..

iTunes 11 deletes newly added m4v and mp4 video files!

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