What are your thoughts on the New iTunes 11?

Have you ever had any success in filing a bug report? This new turd releases also rendered my iPod and iPod Nano useless. I did manage to roll back to iTunes 10.6 but my iPods aren't recognized anymore. They worked flawlessly for years before I updated to 11. Now they are uselss. It doesnt recognize them, can't sync them, can't transfer my Nike+ data, etc. I've posted questions to discussion boards. I've used the official feedback option within iTunes. I've tried to submit the issues to apple techs. Nothing. The only thing I got was an automated response to my problem. The response was even more infuriating. I specifically said I had a Nano, a MacBook Pro, and iTunes 11. The response was how to sync an iPad 2 to iTunes 10. *** Apple. Seriously!? Its as if you are just mocking my issue with a lame *** response like that.

Wow! Apparently Apple is more concerned about censoring out *** ( W T F ) than they are about actually trying to fix an issues that has generated over 1000 angry responses. Glad to see you have your priorities straight. Or are you feverishly trying to figure out a way to squeeze out even a few more bucks from us peons as part of your "solution". Maybe a new dongle with one less pin. OR a new location for the headphone jack so your previous protective cover no longer works and are forced to buy a new one.

Ef You Apple.

1. Up Next and Play Next do exactly identical thing. Play Next should be adding songs to the top of the list, so that the newly added song(s) start playing after the current one ends, but Up Next should add song(s) at the end of the list and only play them when their queue is up.
   
2. Jumping between library sections takes more clicks. They could easily implement that without a drop-down selector.
   
3. Can't add podcasts, audiobooks, movies, shows to "Up Next/Play Next".
   
4. Adding podcasts, movies, audiobooks and shows to playlists requires you to jump back to the Music ⚠ section to play them (logic!!). Why are the playlists in the Music section to begin with?
   
5. Grid and Artist views in iTunes 11 are useless, because they mess up your playlist order.
   
6. Can't search for any tags except Song Name, Album, Artist and Composer. Can't search for Year, Genre, Comments, Lyrics, etc.
   
7. No Album Artwork in List View.
   
8. Default sorting for Album and Artist view is by name, which is illogical in most cases. Should be by year by default.

This is the most user-unfriendly app Apple ever created so far. They fired the iOS guy, but they should've fired the OSX guy first.

Be a yardstick of quality. Some people aren't used to an environment where excellence is expected.

- Steve Jobs

Design is not just what it looks like and feels like. Design is how it works.

- Steve Jobs

In case the company needs a reminder...just in case

here's another quote;-

"**** happens"

- i don't think steve jobs said this one, but it's true anyway.

let's just hope that apple realise that it's happened.

excellence IS expected.

design IS how it works.

iTunes11 fails to reach average standards, let alone the standards that we've all come to expect of apple.

please fix it.

I hate it - totally lost and confused. It is not at all user friendly - wake up Apple why fix it if it aint broke!

It's been several months and guess what: I am still HATING iTunes 11!

It's Sunday morning and I just went to do some housework, so found my "Rocking Housework" playlist and hit play... wait: I don't have any of my classical music in that playlist.... hmmm it seems to not actually be playing from that playlist ---- where is it playing from ? ??? Who knows!

After several attempts to try and work out where it is picking up the music I am very irritated and simply click, click click on the playlist. Stop the playback that is currently happening. Click on the first track in the playlist I want.... ah yes, now it appears to be playing the right playlist BUT I WILL NEVER KNOW!!! I have randomise on so I can't see which track in the playlist is playing. Yes, I can see in the small window info re the playback track, but nowhere in my playlist can I find a highlight of the track being played....

Oh, please bring back coverflow. It was all so easy then.....

Big sigh.... that's 15 minutes wasted....

lol: maybe I should look at blaming Apple for my housework not being done as well over the last few months.... I just don't bother playing my music as much any more. Am even tempted to go back to playing my real CDs - that way at least I know what is happening....

Anyway, that's my rant for the moment - will go and clean the toilet - that seems appropriate.... (amazing what associations now leap to mind when I think of Apple and iTunes...)

iTunes 11 has to be one of the worst versions I have ever seen!

No Cover Art to differentiate albums in the standard Library view, Search has been relegated to a tiny box in the upper right of the window, the window doesn't even size itself to the monitor properly ... the list goes on.

What the **** has happened, has Apple started employing pre-school rejects in its Design and Development Department?

Sort it out or I swear I'll smash my f***ing iPod and go back to the super-simplistic times of using my f***ing Walkman CD Player!

UKJake wrote:

What the **** has happened, has Apple started employing pre-school rejects in its Design and Development Department?

Speaking of bad designs, here's one...

In the expanded album view (http://images.apple.com/itunes/whats-new/images/redesigned_player_albumview.jpg) they put the song listing in two columns instead of one and they also duplicate the art work, taking up more space for nothing.... (Actually, I think they do that so they can create the visual distraction of custom album colours which serves absolutely no useful purpose.)

I rate my songs and in this view, there is ABSOLUTELY NO feedback as to which ones I like better, when I last listened to them, how many plays, etc..... What? I have to go to song listing mode and wade through my 14,000+ songs to find the 10 or 15 that are in the one album?

They seem to be taking the microsoft approach to UI design by creating visual redundancy and sparseness of controls and information.

For an example of the latest microsoft way, here's an interesting critique of windows 8 (and I would say, partially applies to itunes for the common complaints): http://www.computerworld.com/s/article/9233884/Windows_8_UI_strategic_mistake_ar gues_design_guru

I'm glad I still have 10.7 and will keep saying "not now" to the question "do you want to upgrade itunes?"

I may be forced to reconsider my options (as in upgrade to 12 if they backtrack on their ui design or switch to another platform/technology if they don't) when 10.7 no longer works for any reason.

pegaudet wrote:

In the expanded album view (http://images.apple.com/itunes/whats-new/images/redesigned_player_albumview.jpg) they put the song listing in two columns instead of one and they also duplicate the art work, taking up more space for nothing.... (Actually, I think they do that so they can create the visual distraction of custom album colours which serves absolutely no useful purpose.)

I rate my songs and in this view, there is ABSOLUTELY NO feedback as to which ones I like better, when I last listened to them, how many plays, etc..... What? I have to go to song listing mode and wade through my 14,000+ songs to find the 10 or 15 that are in the one album?....

You make a number of very good points, but I don't understand the part about not displaying the rating. It's true that the Expanded View can have an awkward layout, and it doesn't display enough fields, but it does display ratings, and it does allow you to add a rating.

If you have not rated the songs on a given album, the area for ratings looks blank, but you can "hover" the mouse to the left of the time field and the ratings field will appear. One thing that annoys me is that if I accidentally click on that area and add stars by mistake, there is no Undo. The workaround is that a right-click will bring up the usual choices, including the option to rate with "none."

I agree that the Expanded View pretty much blows as a replacement for either Cover Flow or the Album View in iTunes 10.7.

I use iTunes 11 on a daily basis on my laptop, and iTunes 10.7 several times a week on my main music system in the family room. I still dislike iTunes 11; I'm not getting used to it. Every time I boot it up I roll my eyes when I see it. Because I switch back and forth between versions, I often expect to see 10.7, so I get a sinking feeling when I see version 11.

That said, I find iTunes 11 very solid operationally. It works well, but it's just not as well designed as its predecessor. Sad.

Mark Block wrote:

You make a number of very good points, but I don't understand the part about not displaying the rating.

Oops, my bad.... Goes to show how (my) memory is inherently faulty... I must not have used it enough to remember the stars in my relatively brief encounter with this version and I was sure the star ratings didn't show up in that view (but I have yet to see any of the other meta data like plays/last played).

I can say this though with reasonable certainty, I have seen three different forms of behaviour in the expanded album view so far (in the past 2 minutes before I responded here), based on whether an album has cover art or not, it will sometimes display one column, no cover art, sometimes two, no cover art, and sometimes one with the cover art (I'm using a test library and I haven't updated the cover art for all of them yet). What rhyme or reason does it have for how it displays things? Dunno. Consistency seems lacking, which helps add to the confusion.

Best thing to do, if you haven't upgraded to 11 don't and if you did downgrade back to 10.7

I have 10.3, how do I get 10.7 ??

With this maybe ?

http://support.apple.com/kb/DL1576

That link looks like it's it. The file name is "iTunes10.7.dmg". Research first what the benefit of 10.7 will be (vs. 10.3). If you don't have an iPhone running IOS 6, you might want to stick w/ 10.3

Ziatron wrote:

I have 10.3, how do I get 10.7 ??

What is 10.3? iTunes or the OS version?

If you want iTunes 10.7 there are links to download from Apple…

http://support.apple.com/kb/DL1576 & many others have mirrored it out of fear it will go away (see older messages in this thread).

You will need Mac OS 10.6.8 or better to install it.

iTunes 11 just plain s*cks. Its ruined my media. Library is corrupt. No playlists, no podcasts, no movies, no apps. So I have no choice but to reimport EVERYTHING from scratch. Thats 11 years of content that had been meticulously labeled, artworked, sorted and arranged. Months of work ahead.

I'll never buy another item from the iTunes store again. Big A forever. I'm so sick of Apple trying to dictate how I need to use my devices, of where my media needs to be stored, how it needs to be consumed. They are acting like digital nazis. Give me back control, and please please please stop messing with software that does not need fixing. And if you feel the need to screw with things, hows about a massive discalimer before the install button "THIS SOFTWARE WILL SERIOUSLY BOLLOCKS UP YOUR CONTENT, USE AT YOUR OWN RISK"

Message was edited by: Adam Mercado because apparently s*cks is a very bad word