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Unlocking iMac when locked by Find My iPhone?

My iMac 10.8.2 was stolen recently during a burglary. I immediately used the Find My iPhone app on my iPhone to locate the iMac and lock it as soon as it was connected to the internet. Within a few hours, it was located and the police recovered it and made two arrests. The individual who was caught in possession apparently told the police that, as soon as he had started to use the iMac, he received my Find My iPhone message that the computer was stolen and the screen went blank. I now have the iMac back but, when I start it up, I get a grey (gray) screen with a little progress bar towards the bottom. When this bar get about a third of the way through, the iMac switches off. Starting up while holding the option key, gets a similar grey screen but with options to chose the boot disc and connect to a network. I can connect to my home network but, selecting the iMac hard drive again results in a switch off. Selecting the recovery disc allows me to bring up a Safari browser and the Disc Utility but I cannot seem to get any further. Using the Find My iPhone app from my iPhone allows me to send a sound to the iMac and I have an option to Lock or Erase the iMac, and nothing about unlocking it. I don't know if something was done to the computer after the burglary and before it became locked but I don't think so because there would have been little time to do so. Any suggestions as to how to unlock (if that is the problem) my iMac?

iPhone 4, iOS 5.1.1

Posted on Nov 30, 2012 1:58 AM

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24 replies

Dec 1, 2012 4:54 PM in response to Linc Davis

Hmm! I think I have a problem with installing from the internet. My computer originally had Snow Leopard operating system and, according to the link below, this would need some EFI firmware to upgrade it to use internet recovery and I don't think I can install this while the computer has only limited operability.


http://support.apple.com/kb/HT4718

Dec 3, 2012 3:54 PM in response to Linc Davis

Very many thanks, linc davis and others, for all your suggestions and help. I used DU to erase the hard drive and set journalling. Then I used OSX Recovery to reinstall Mountain Lion. It was all fairly pain-free but I do feel that there is a flaw in the Find my iMac process in that it should be possible to unlock the computer from, for example, a terminal command, and not have to reinstall the whole operating system.

Mar 4, 2016 1:17 AM in response to munta.alhabsi

turn off ur mac by pressing the power button for a long time. after that blinking folder with a question mark disappears, press and hold the option key on your keyboard for a long time. turn on the mac by pressing the power button then immediately press and hold the option button for a long time


try the left option button first.. if it does not work try the above steps using the right option button


enter the password


click the disk/drive

enter ur mac's password

Unlocking iMac when locked by Find My iPhone?

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