Previous 1 5 6 7 8 9 Next 134 Replies Latest reply: Jul 14, 2014 3:07 PM by Mik B Go to original post Branched to a new discussion.
  • tfasimusic Level 1 (0 points)

    Does apple have any support in US at all. They are making a fortune unfortunately that does not help the one's who are supporting them....

    I don't believe they read any of the posts.......... apple i tunes 11 is the worst I have seen in a long time. I am afraid to uninstall

    How ever I did uninstall off my other office computer that I use for the I phone.


    I just recharge it.

  • tmmkem Level 1 (0 points)

    I have never had a problem syncing my phone until v11. Half the time I have to unplug it and control-alt-delete to shut down ITunes because it stopped responding. Then try to hook it up again. I am having nothing but issues with this version. I wish I knew how to downgrade it to the previous version

  • suncloudgct Level 1 (0 points)

    After reading about all of these issues, I just want to comment about Apple's policies (it seems to me). I'm coming from a video editing perspective, and have witnessed what Apple chose to do with the Final Cut Pro upgrade . . . they are doing the same thing with iTunes . . . it seems their interests no longer lie in developing good, functional SOFTWARE any more, and are focusing on DEVICES to make their money . . . they are in the midst of losing many apple supporters in what they are deciding  to do with their software products . . . too bad.

  • CharmCityCrab Level 1 (15 points)

    The changing of genres, album title, track numbers, and so forth is what really gets to me.  Why do they feel they have the right to mess with our bought and paid for music collections without our permission?  I've seen albums I spent hours breaking down into individual albums with different track numbers from compilations start restoring themselves into a compilations.  I've seen genres switch from the way I categorize them to the way Apple wants them.  I've seen play counts zeroed out, etc..


    Obviously, I will not allow my software to contact Apple's servers with this behavior going on (meaning no genius or itunes store), since it happens when the software communicates with Apple's servers to get their info to replace my info, so they've lost out on my business in terms of purchasing new music.


    I hope they back off this position and fix this problem by allowing a user opt-out.


    Leave my collection alone- interface changes are fine, but don't start messing with my music itself that I've bought and paid for.


    It's hard to believe there isn't more outrage about this.         

  • cameramike Level 1 (0 points)

    not sure but maybe if you turn off all of the cloud and share options in preferences it may stop Apple from changing your library.options.jpg

  • CharmCityCrab Level 1 (15 points)

    Yeah, I did all that and disabled all featured like the store and genius that connect with apples' servers about a month ago, and it stopped the issue for now (Though at the cost of genius and other features).  I even turned off Gracenote for finding the names of CD tracks.  Maybe it's time to try re-enabling them one by one and see what I can do and what I can't do without Apple screwing up my library.  I'm waiting to make sure I have a good backup first, though.


    I'm not sure how I can trust software that just starts changing my tracks without telling me, though.  What happens when it screws everything up before I notice with the next update or whatever?  It's not like there is a single option that says to do this or not to do it.  It's guesswork.  I mean, obviously "Organize my library" would be the obvious one that might do it, but I've always had that unchecked going back five years.  It stayed unchecked and they started swapping genres and albums names and stuff anyway.  My concern is that if they'll ignore a clear user preference like that, what else are they ignoring and can I really trust them with my music?  Do I want any software on my computer pinging their server for any reason?  If I hadn't caught what they were doing, I could have wound up with 12,000 plus tracks of zeroed out play counts, new genres, many in different albums with different track numbers, etc..


    If Apple would just clearly come out and say "Here is the option to turn it off, you can still do genius and everything else, we won't touch your songs", that'd be great, and I'd have no on-going complaints.  But I haven't seen it, so I've basically had to turn off everything.

  • Big Alain Level 1 (0 points)

    Thank you for this tip, joefromnc (Dec. 27th),  it worked instantly! I unchecked the «Search Entire Library» box in the search dropdown menu and my search request appeared in the main list as they used to!

  • jefsco Level 1 (0 points)

    Have they fixed the bug that seems to disable playcount when you use the crossfade feature?


    Until they fix that and the overwriting of genre, comments and other data, I cannot upgrade to 11.  I'll HAVE to stick to 10.7 as 11 will destroy the years I have put into assembling my data and rotating songs efficiently.


    Anyone hear anything about fixing the playcount/crossfade combo?  Thanks

  • Steve Taylor1 Level 5 (4,670 points)

    Not yet.

  • jefsco Level 1 (0 points)

    It is a bug, though- right?  Not a deliberate modification?

  • Steve Taylor1 Level 5 (4,670 points)

    I have not heard it is a deliberate modification. More likely a bug or oversight like the View > Show Duplicates which was reenabled in itunes 11.0.1

  • pgoodwin Level 1 (130 points)

    Please. Everyone take a minute to provide Apple feedback on this at the link below. Apple doesn't monitor these discussions, so be nice and explain how important it is to restore these features. Especially the lack of multiple windows


  • I aM Chris x Level 1 (0 points)

    Every time I open iTunes, it is slightly too big for the screen. I run a high resolution; 1600 x 900. I also have my start bar on the left hand side of my screen which could be the cause of the problem. Annoyingly the only way I can seem to fix it is continiously resizing the window. It's very annoying.


    Anoyone reading this, please if you have this issue, thumbs up.

  • saposch Level 1 (0 points)

    I have to admit, I've been worn down and have adjusted to the new awful interface.  In one case I got help from someone on this forum how to workaround the new, terrible, search feature and restore to the old operation.  (Thank you.)  Plus, they have fixed some things in patch releases.  Two lingering problems:


    1) Sometimes when focus is in the Search box and I am typing search text, my keystroke will be usurped by a menu shortcut.  For example, I am tying "Wire" in the search box and when I type "e", the Edit menu opens up as if I keyed in Alt before typing "e".  This does not happen all the time but is very frustrating.


    2) The shuffle feature is sketchy.  I never seem to know if it is on shuffle or not.  The shuffle button could be highlighted in the top console area but it may not be in shuffle.  Then I click the other shuffle button in the heading area.  Sometimes it seems to work, other times it does not.  And why are there 2 shuffle buttons?

  • saposch Level 1 (0 points)

    I figured out part of my problem with shuffle was that it was set on Album Shuffle, not Song Shuffle, probably due to my other issue with the menu shortcuts being invoked when typing in the Search box.

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