1 Reply Latest reply: Nov 30, 2012 12:28 PM by andymorgan3
meganb1307 Level 1 Level 1

I just recently bought a new Macbook Pro with Retina Display, and am transfering over from a Macbook about 3 years old.  My iPhone 4 when I plug it in to the new macbook will not connect with iTunes.  It says that it does not have permission.


How do I give my old iphone permission on the new computer, to become its default.



MacBook Pro (Retina, 13-inch, Late 2012), iOS 6.0.1, Iphone and itunes connection
  • andymorgan3 Level 1 Level 1

    several things you could try but first - i would go start menu - search- services - and then in services find apple mobile device support - then chose stop service and then restart service - also make sure itunes is up to date

    hope it helps