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Itunes 11 deleted ALL my music!

After going into Itunes after updating, all my music is showing the ! next to the song saying itunes cannot find the original file. Everything was there and working yesterday. Went into the itunes library where it would normally be stored. NOTHING. My computer is saying I have 9kb of music on it. There should be over 160 gigs. I have a time capsule backup from October, but there is no way to get anything I added this month back.


Is anyone else having this issue?

MacBook Pro (15-inch Late 2011), OS X Mountain Lion (10.8.2)

Posted on Nov 30, 2012 4:13 PM

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Question marked as Top-ranking reply

Posted on Dec 1, 2012 10:42 PM

This just happened to me. Over 30 GB of music is just gone! ***? Hey Apple...any response to this? What the **** is going on? I just spent an entire day importing CDs and now they are gone. I'm livid!!!!!!

147 replies

Oct 16, 2014 2:12 PM in response to josht111

Another "LIVID" user here. I have over 100 gigs of music and my main folder is YEARS worth of carefully ripped, named and cataloged MP3s.


I never had one issue until I started trying to put music in my iPad several years ago. At one point, I "let" itunes "keep my music organized" which completely redid my file system. Several other times, whole CD's have been deleted. (I don't use AVG). I have had at least 5 times that itunes delete all the music off my ipad, only it really didn't because all the memory was used but not tunes showed up. Multiple other issues, and several times spent HOURS rebuilding the library, or hours and hours reloading it to ipad.


So last week I had tones of old stuff in my recycle bin and I emptied it for the first time in months. Now I notice today, that song #1 is missing from every album I've checked. Several of them are missing song #2 as well, but ALL of them are missing the first song. In my primary music folder there are over 700 ripped CDs of MY music. And EVERY SINGLE ONE OF THEM (sorry for yelling, but I can't punch somebody!) is gone. Every album starts with the second song. This means why whole catalog of music is ruined now and every single CD has to be redone to add the first song back in.


Last week was the last time my whole music catalog got wiped off the ipad and I was fuming at the prospect of once again spending hours redoing it. But this.... this is FAR worse. I already put an iPod and a iPad Mini Retina on my Christmas list for this year. Not only are both coming off, but I'll never buy another product from Apple as long as I live. The almighty "we are better" thing is cool if everything IS better but this software has sucked completely in every version on an otherwise perfectly running and clean Windows 7 machine. It even deleted a just recorded original song I did myself and it wasn't backed up yet since it was just completed!


Delete music off my ipad and hours spent rebuilding it = a waste of my time. Deleting it off my hard drive, when some of it is lost, some CD's sold, or from no longer playable CDs...That music is lost for good! . COMPLETELY INTOLERABLE! I'm out.

Oct 17, 2014 3:01 PM in response to HowieC34

HowieC34 wrote:


Another "LIVID" user here. I have over 100 gigs of music and my main folder is YEARS worth of carefully ripped, named and cataloged MP3s.


I never had one issue until I started trying to put music in my iPad several years ago. At one point, I "let" itunes "keep my music organized" which completely redid my file system. Several other times, whole CD's have been deleted. (I don't use AVG). I have had at least 5 times that itunes delete all the music off my ipad, only it really didn't because all the memory was used but not tunes showed up. Multiple other issues, and several times spent HOURS rebuilding the library, or hours and hours reloading it to ipad.


So last week I had tones of old stuff in my recycle bin and I emptied it for the first time in months. Now I notice today, that song #1 is missing from every album I've checked. Several of them are missing song #2 as well, but ALL of them are missing the first song. In my primary music folder there are over 700 ripped CDs of MY music. And EVERY SINGLE ONE OF THEM (sorry for yelling, but I can't punch somebody!) is gone. Every album starts with the second song. This means why whole catalog of music is ruined now and every single CD has to be redone to add the first song back in.


Last week was the last time my whole music catalog got wiped off the ipad and I was fuming at the prospect of once again spending hours redoing it. But this.... this is FAR worse. I already put an iPod and a iPad Mini Retina on my Christmas list for this year. Not only are both coming off, but I'll never buy another product from Apple as long as I live. The almighty "we are better" thing is cool if everything IS better but this software has sucked completely in every version on an otherwise perfectly running and clean Windows 7 machine. It even deleted a just recorded original song I did myself and it wasn't backed up yet since it was just completed!


Delete music off my ipad and hours spent rebuilding it = a waste of my time. Deleting it off my hard drive, when some of it is lost, some CD's sold, or from no longer playable CDs...That music is lost for good! . COMPLETELY INTOLERABLE! I'm out.

Apple are not here. Try feedback

Or better still, open your own thread instead of ranting in a two year old thread. Have you not updated iTunes in TWO YEARS? Sounds like time you check your software updates!!!!!


Cheers


Pete

Pete

Dec 21, 2014 10:36 PM in response to petermac87

This just happened to me as well. I've spent hours this week adding a bunch of music to my new iphone 6 and bam - all deleted.

I know this isn't this place to say how awful itunes is as a program, but it really is. (keeping 2 of the same song on my phone even though 1 has been deleted, sorting artists incorrectly, artwork not showing up even though I've added it correctly, etc, etc, etc.) The weird part is, the music is still taking up space on my phone (says itunes!), so that's great. I love wasting 15 gb's on nothing. For the biggest company in the world to have such horrible software is crazy. I'm not sure how anyone, even the biggest Apple nerd can defend it.

Jan 2, 2015 6:47 AM in response to tumblr.hipster

tumblr.hipster wrote:

Itunes with the update decided to delete all music that wasn't transfered from the itunes store or a actual cd.

So why is my library fine with lots of non-CD and non-iTunes purchased music?

They are trying to reduce the illegal downloading that has became so popular lately.

No, Apple is not "policing" iTunes libraries..

Jan 22, 2015 3:52 AM in response to elvenqueen86

I did some digging and I found something that at least helped me. I tried a few things I found in this forum, but they were not working. Luckly I only have an IPod Classic so was not a too big getting things restored for us. Still lost probably about $100 in music. Anyways, hubby will still be ****** but what can you do. Apple is not going to help us get any of this back so I will just be adding to I IPod when it is a song that I really like that I have paid for from Google or Amazon. I didn't want to go on a rant, but they deleted my post where I was ranting on a new thread.


So here is what I found. Hope maybe this helps someone.


http://techchannel.radioshack.com/transfer-music-ipod-classic-computer-1873.html

Jan 22, 2015 6:46 AM in response to ksbelle

ksbelle wrote:

Luckly I only have an IPod Classic so was not a too big getting things restored for us. Still lost probably about $100 in music. Anyways, hubby will still be ****** but what can you do. Apple is not going to help us get any of this back

Why not simply restore from your backup or redownload or reRIP from the CDs?

Jan 22, 2015 10:47 AM in response to Chris CA

Chris CA; Why not simply restore from your backup or redownload or reRIP from the CDs?


One...my husband took a couple years putting everything into the main PC and then got rid of the CD's. So, ya reRIPing was not an option for me this morning. At the time of the original post I was not aware that my husband was able to back everything that he had been working on with Movies and CD's. So, now that I know that I will be able to do that.


This is your answer for everyone here. Some people are not as lucky. So I was just sharing what I was able to do.


Even with all this and seeing how long this has been going on...yeah, I still will be going the android route from now on. I should not have to redownload my music every time Apple decides to update. I have been reading were people are loosing pictures on their phones also. Oh, wait we are to pay out the butt for cloud so that you can say "why not just restore from backup". Apple is messing up and sorry, I am still not happy. Ya, my hubby got the task of backing up done, but still have to hassle with putting them back into ITunes. Still have to go to other computer that this also happened with and restore all that music on that one too. So thanks to Apple there are hours lost from my day to restore what I should not have to in the first place!!

Itunes 11 deleted ALL my music!

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