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iTunes 11 airplay stops in middle of songs, why?

We have iTunes 11 on a MacBook Air with Lion (10.7.5, all current updates). Occasionally, in the middle of a song playing over Airplay, iTunes stops streaming the song. As best we can tell it appears to be random. If we go back to a song that it previously stopped on, but it doesn't stop again. Thought it may be Energy Savings settings, but it's set for 3 hours before sleeping, and 2 hours to turn off screen. Now "Put the had disk to sleep..." is set, and perhaps this is it. But according to my wife, this never happened under iTunes 10.x, it has just started with iTunes 11.


I'll try the "hard disk sleep" setting and report back, but any other ideas?

Posted on Dec 1, 2012 7:24 AM

Reply
85 replies

Dec 8, 2012 4:03 AM in response to evilapa

Hi Girls and Guys,


With my iMac the problem only seemed to occur when my Mac went to sleep. I have set "Computer sleep" to never and that solved the problem for me. So I cannot point to iTunes 11 directly, it must be some combination of software and hardware. What is true, is that I did not have this issue before I upgraded to iTunes 11.


Hopefully this problem will be solved soon so I can go back to my old energy settings.

Dec 8, 2012 3:26 PM in response to ChazH

Same problem here with ATV 3 and an iMac running iTunes 11. Video or music will stop after 10 minutes or so with the ATV returning tothe top level home screen.


Strangly, this behaviour only occurs when ATV is using wired ethernet, if I unplug the ethernet cable and use WiFi all works fine. (iMac is also wired and my router is a Time Capsule).


Not a great soution though as WiFi is a bit slow for certain tasks such as browsing photos in an iPhoto library.


This setup all worked fine until iTunes 11.

Dec 9, 2012 7:40 AM in response to cullumjt

I have experienced the same problem, specifically where audio streaming over AirPlay stops. Sometimes the player shows that it's continuing but no sound emerges from the speakers, but sometimes the player simply stops in the middle of the song. However, I have had some success today with playing both computer speakers and AirPlay simultaneously.


We have a MacPro running MTLion with the large iTunes library and two laptops, one running MTLion and one still on Lion (best upgrade decision I've made lately, leaving a laptop on the previous OS release). I've already upgraded the large library to iTunes 11, but the laptops are still running iTunes 10.7. However, even mounting the large library over Home Sharing and running AirPlay from there caused the same kinds of audio drop-out problems.

Dec 10, 2012 7:48 AM in response to ChazH

This happens to me all the time. Airplay is unusable in iTunes 11. It has nothing to do with disk or mac sleeping. As soon as I put it on multiple speakers and play to an airport express connected speaker, I get maybe 2 songs to play and then audio cuts out on both airplay device and iMac. The songs are playing, just no audio. If I make an adjustment to the airplay setting (like click single), audio starts again.


I'm on latest update of Mountain Lion.

Dec 10, 2012 10:08 PM in response to cullumjt

I posted on the iTunes feedback page and referenced this thread. There is a low level system setting in OS X that can prevent the Mac from sleeping. For example when time machine is doing a backup it will trigger this setting and prevent the Mac from sleeping. It seems like iTunes is not triggering this setting when AirPlay is active.


I can't imagine this is too hard for apple to fix. It seems like it effecting everyone on iTunes 11

Dec 11, 2012 7:39 AM in response to ChazH

I join you all experiencing same issues. I believe it has nothing to do with disk or mac sleeping. When I use airplay (single or multiple speakers) at a certain moment the whole system will stop. I've blocked IPv6, which improved it a bit, but not 100%. It's dissapointing and frustrating. Left similar message with: http://www.apple.com/feedback/itunesapp.html

Dec 12, 2012 3:18 PM in response to dutchmike1966

Wow! That seems pretty complicated... I do have a TM backup, though. I tried to just restore itunes to 10.7 and it wouldn't read the library; the additional steps are necessary to get everything coordinated, I guess. I am going to give them another week or so and see if they issue a bug fix. I saw somewhere that they are fixing the duplicate song problem, so maybe this issue will be corrected too. Hope so. Thanks for the link, dutchmike.

iTunes 11 airplay stops in middle of songs, why?

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