Hello,
This morning when starting up iTunes I got the update request for iTunes version 11, so I went through the installation process but after restarting my computer itunes would not work. It comes up with the message 'This version of iTunes is corrupt or not installed correctly, please reinstall itunes' there is no error code, it just says 'Error'
I have windows 7 64 bit, can anybody help me fix this?
This is the best advice (control panel, right click, repair) - I too had my iPod plugged in during upgrade - seems to be a pattern
Thank you so much for that advice zombolly ! I did the repair and it worked great. I did not even know I had the option to repair something instead of uninstall it. And , fyi, I also had something charging when I did the original upgrade that caused the corruption. It was my ipod shuffle. a moment after I clicked to upgrade, it dawned on me I had that plugged in and I thought "I wonder if this will be a problem?" but did not know how to stop the process.
was so glad to find this exact problem and so easily. My biggest problem was remembering my username and password.
instead of uninstall, I did the repair that zombolly did and it worked great. (after removing my ipod shuffle from USB port, lol )
note to self: next time, don't upgrade while charging apple product.
This totally worked! Happy I read your comment before i uninstalled/reinstalled iTunes - i might have lost my whole library! So thanks!! 🙂
Any ideas when you can't upgrade and when the repair won't work also?
iTunes 11 update is corrupt or not installed correctly. HELP!!
