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Level 1

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iTunes 11 - not displaying songs purchased from iTunes store...

Upgraded to iTunes11 - and have immediately noticed what appears to be an issue with the new release.

When I purchase music from the iTunes store, it appears to download successfully to my Mac.

However, on completion of the download, the music does NOT appear in iTunes 11 library.

I checked the folder that iTunes downloads to - and discovered a 'downloads' file with all the music in there. It appears not to be 'processing' the music on completion of the download to display it in the library for playing.

I have found two workarounds though:

1) I went back to the iTunes store, to my purchase history, and 're-downloaded' the songs again - and this time they magically downloaded and displayed in my library on my Mac (note, the files in the 'download' file are still there and untouched)

2) As an experiement, I created a new iTunes library on an external hard drive - and purchased a song from the iTunes libray to see what would happen. This time the song downloaded - and DID appear in the iTunes libray that I had set up.

This leads me to conclude that iTunes 11 has somehow corrupted my original iTunes library and does not process downloaded songs correctly - or I need to import all my existing songs (over 12,000!) to my 'new' iTunes library which appears to work ok....

Anyone else come across this? Or is this just user error on my part?!!

OS X Mountain Lion (10.8.2)

Posted on Dec 3, 2012 2:56 AM

16 replies

sound76

Level 1

4 points

Feb 25, 2013 6:55 AM in response to Darnicmax

I experienced the problem in Itunes 11 that no longer were ALL songs--both purchased and otherwise imported--appearing in the Music Folder as before. Instead, purchased songs appeared in the purchased folder, and the music folder had all the non-purchased songs and only some of the purchased. So there was no one place that had all the songs--a MAJOR nuisance.

Apparently what new Itunes view did was add a different 'music' folder under the playlists bar that was incomplete. The old music folder--not part of playlists, but on the top of the side bar--was not recognizable as such--but was in fact the 'songs' button. THAT had all songs.

For me, it turned out to be correctable by going back to the old Itunes view by going up to View and choosing 'Show Side Bar'. This restores the side bar with the prior Music, Movies, TV Shows etc subfolders --under LIBARY-- and THAT music folder is the way it always was. I don't see the purpose of the new, incomplete Music folder under 'playlists' that itunes added. Being a playlist, it seems that one could delete that with no effect on the library.

This, and other changes in Itunes, have caused major hassles for we the users, taking much of our time. various helpful features have been removed for no apparent reason. If this is the new Jobs-less Apples, we're in for a rocky road.

iTunes 11 - not displaying songs purchased from iTunes store...