Previous 1 2 3 4 5 6 Next 124 Replies Latest reply: Oct 4, 2014 4:45 PM by orlandofromsuisun city Go to original post Branched to a new discussion.
  • Ldguilherme Level 1 Level 1 (0 points)

    Same problem here. Tried everything, including last update, nothing happen. So, uninstall and install last version on iTunes 10 and guess... everything come back to the track. Apple needs a new JOBS.

  • ptr7 Level 1 Level 1 (0 points)

    That is exactly what I want to do.  Having exactly the same issue. OK- to a tech dummy.  How do I get iTunes 10 back?

  • Julie B Czerwinski Level 1 Level 1 (5 points)

    This truly *****! I just "upgraded" to iTunes 11. Now my iPod classis, which worked FINE is not recognized. I cannot organize or add anything on the iPod now.

    I refuse to do all of the rediculous gyrations to try to "downgrade." Waste of time. Is anyone at APPLE fixing this problem? Helllooooooooooooo

  • saffibee Level 1 Level 1 (0 points)

    I cannot believe this discussion has been going on since December 5th and still no solution from Apple. Very disappointing. I am having the same issue with iTunes 11 and syncing an iPod classic. It simply won't recognize the device. To those who couldn't access their Christmas music yesterday: I had the same problem and that was the whole point of my desire to sync-- to get some new Christmas music on my iPod. Songza came to the rescue and provided me with a wide array of good Christmas music all day long. Too bad I could not rely on my $300+ Apple device.

  • Julie B Czerwinski Level 1 Level 1 (5 points)

    Ok. Here is the deal.

    I thought perhaps the problem is with the update. I downloaded iTunes 11. From the Apple website and installed it. Guess what? It worked. The trick to see your  iPod is to have the side bar in view.

    I still prefer to update my iPod by manually selecting the songs I want to add and drag/drop into my iPod.

    ITunes 11 is still not working properly, since I cannot use the software's "add to my iPod" function. But, at least it works now.

  • ptr7 Level 1 Level 1 (0 points)

    Even tho my older iPod Touch was out of warranty, I had a tech call me after a number of tech chats and he patiently walked me thro a number of things and 'voila'  things are working again. they were actually very good.

  • Geohod Level 1 Level 1 (0 points)

    Got a brand new 160GB Classic, and a used iPhone 4 up to date with ios 6.0.1 –


    Both make iTunes crash as soon as I plug them in to sync. Am on XP and I updated to the new iTunes for the first time in over a year in readiness for these new devices but first off iTunes just wouldn’t open - I would get an error message saying it couldn't open and then the send error report option.


    I was able to make iTunes 11 open ok by following some of the troubleshooting on that topic.


    But now I can't get round this crashing when trying to sync problem. The devices are recognized initially but after 10-30 seconds it just crashes with the same message as i had when I first updated to 11.0 - it’s so frustrating not to be able to perform the basic function which both devices should do straight away!


    May try and uninstall and reinstall. Really don’t want to have to downgrade or do ANY of this time consuming stuff though because it should just work as that’s what we've all paid for!!!


    I'm assuming there is a wider problem with the new iTunes and hoping they will update again and solve it? As it looks like so many people are having similar trouble with this new version...

  • Tensai Rico Level 1 Level 1 (0 points)

    I'm probably going to upset a few fanboys here but thought I'd chip in my $0.02 as well.


    Having avoided all Apple products like the plague (I run a mix of Windows, Linux and Android, each where I feel it best fits) due to personal prejudices, I finally had to give in and got an iPod classic 160GB so I could have a large chunk of my music collection in the car with me.


    I downloaded iTunes and installed it on my Windows 7 64bit laptop. I was surprised that it found all of my music but it got a lot of the Album Art wrong and put some albums of the same name by different artists all ended up in the first artist that it found alphabetically. Replacing the Album Art was not as straightforward as I would have liked; most media players allow drag and drop support but not iTunes. It's taken me two days to correct mis-placed albums and incorrect album art - not a good start.


    Then I needed an Apple ID before I could go any further. This required entering my credit card details or the number from an iTunes voucher. This made my bad mood even worse. How can Apple treat their customers like this? I don't need to jump through hoops like this to use Windows Media Player or DivX player or, in fact, anything else.


    iTunes did not recognise my iPod. I had to manually uninstall the driver (which was not digitally signed - seriously, Apple?), then I removed and re-inserted the iPod and let Windows find the correct driver for me. THEN iTunes recognised it. iTunes still complains that I won't let it have exclusive access to the CD drive when it starts and recommends I re-install iTunes - forget that!


    I then created a playlist to start syncing some of my music collection and it would get as far as almost all the way through track 2 and then everything would stop. The iPod screen goes from syncing to connected.


    What worked for me was the following:

    Restore iPod to factory settings

    Clear all options in the Summary page

    Then click done

    Wait until it sorted itself out.

    In the iPod , Music tab. Select Selected Playlists, artists, albums and genres

    Select my playlist

    Click sync

    It seemed to work like a charm after this.

    I'm hoping this is not a one-time fix


    So far, Apple, I have not had a good out of the box experience and judging by the comments of other users in this forum you have dropped the ball with the new iTunes 11.


    If there was any alternative way to put 160GB of music in my car I would have happily exchanged my iPod for it during this past week. My experience has only served to re-enforce my pre-conceived notion of Apple products being all show and no substance.

  • why wont this work Level 1 Level 1 (0 points)

    Ok this is interesting.  I own a late 2009 MacBook Pro 13 running lion.  I installed iTunes 11.


    When I plug in my IPod classic 160, it runs fine.  I can see it.  I can run verify disk,  I can run repair disk.  It runs just fine.  Console logs show everything fine. 


    I run iTunes. The iPod gets stuck in iTunes verifying the iPod. And in the console logs I get a kernel: disk3s2:   I/O Error


    Works just fine until iTunes starts and then the iPod gets unresponsive and won't eject.  I have to unplug the iPod. How can we escalate this up to apple.  It ran just fine before iTunes 11. What are you doing?

  • Geohod Level 1 Level 1 (0 points)

    My syncing seems to be working now after trying the uninstall and reinstall itunes 11.0.1 or whatever its called. I was initially trying to downgrade to 10.7 but it didnt recognised the ituneslibrary file because it was from a newer version so i decided to give 11 another try. I've managed to do 3 different syncs on the iPhone 4. Have not tried the 160gb Classic but will be later - prior to the reinstall it would show up on the ipod screen as connected and then eject straight away.
    Hopefully the uninstall and reinstall will work for most or maybe i was lucky. I removed all apple related stuff from XP control panel if that helps.

  • hereyessayyes Level 1 Level 1 (0 points)

    Followed similar advice with my 160gb classic, just exited itunes and quit the application and then reinstalled from the Apple website and everthing worked fine. Good to have a solution, although there shouldn't have been a problem in the first place.. Stupid apple

  • M.D.Jansson Level 1 Level 1 (0 points)

    Yes same problem 160GB ipod classic with iTunes 11 gets stuck syncing after just a few songs. Restored ipod to factory settings - same problem.

    Will try now to re-install itunes 11.


    Apple - please FIX!

  • Rick Sarum Level 1 Level 1 (0 points)

    I have exactly the same problem with my 120GB iPod Classic with tracks converted to 128kps using iTunes 11 on a Windows 7 PC


    It just sticks after a few tracks (this can be anything from 2 to 98). I ended up restoring my iPod in desperation which meant I lost everything on it. It's impossible to resync with iTunes 11 set to convert songs to a lower bitrate. It does work if I uncheck this box but then I can only get about a half of my music on it. I've tried everything listed above. Everything worked perfectly until Apple upgraded my iTunes 10 to 11.


    As a last resort I've gone back to an old laptop running iTunes 10 and I'm now syncing to the last iTunes library in the Previous iTunes Library Folder as this is compatible with iTunes 10. I will then have to update with all my more recently added music.


    On top of the time wasted fecking around thinking my iPod had broken I reckon it will take about two days of synching to get this back to normal. Thanks Apple - no more rushing to update in future for me and I will think twice about buying any more of their products.


    I wonder if they will ever fix it. I'm not holding my breath.

  • Cheenuray Level 1 Level 1 (0 points)



    Thank you very much. Your solution worked for me. Your impression and experience with apple products generating a premonition. I hope this rstored IPod of mine would work without any glitches further more.


    Thank you

  • slvsephiroth Level 1 Level 1 (0 points)

    Hi evryone


    I had the same problem after iTunes 11 installation whit my 160GB ipod classic.

    But I have partly resolved it.


    Delate iTunes, also: user/music/iTunes


    download it again


    sync ipod




    It's not so fast. First it say me that the "ipod is busy" or similar or "error XXX of this fu... co..." or "you have to initialize your ipod" you do it and you're on your head...but do not surrender, try again.


    Finally it works for me...but sincerely I do not know why...It worked for attempts


    I think tha the cancellation of iTunes 11 and reinstallation of it was determinant but I'm not an expert..

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