Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Itunes 11 Missing scroll bar

I searched this site and google and found no solutions to this.

I just installed Itunes 11 and the scroll bar appears to be missing. I can get just the edge of it to appear by clicking the maximize button at the top of the screen (But even that button is barely on the screen). Once I click it I can just barely see enough of the scroll bar to know that it is probably there, but not enough to use it. Also, when I minimize the screen ( I think I am minimizing it, can't see enough of the button or sidebar to know), the view doesn't get small enough to grab the edge so I can change the size. I tried changing my display so I could see more, but it doesn't help. The scroll bar appears to be designed to be off the page/screen and unusable.

I have absolutely no problem seeing and using the scroll bar with any other program. And, with thousands of songs I need the scroll bar in itunes. I would revert back to itunes 10, but my ipad was updated and will no longer work with 10. Itunes is worthless if I can't view my music by using the scroll bar. Turning the mouse wheel and using the arrow keys take way too long.

Does anyone have any ideas on how to get the scroll bar back? Thanks in advance!

Windows 7, 64 bit all updates on both itunes and windows.

Posted on Dec 3, 2012 12:52 PM

Best reply

Robert Belbeck Author

Level 1

25 points

Posted on Dec 3, 2012 1:00 PM

Ok, my entire IT department started working on this. At first they couldn't believe it. Then after 3-4 of them stopped by they did believe it. They all did the same things I did. Minimize, maximize, change screen res, change display size/shape, etc. Cost me a fortune in Mountain Dew (just kidding).

Finally someone found a bandaid. But, it probably won't work if itunes automatically opens when my ipad is plugged in.

We right clicked on the itunes icon on the home screen and went to properties. It was set for "normal window". When we changed it to "maximized" it didn't help. But, when we changed it to "minimized", then clicked on the minimized icon at the bottom of the screen to maximize/open the program, it appeared with a usable scroll bar. Kind of a PITA, but it works.

View in context

50 replies

Mimble75

Level 1

0 points

Dec 6, 2012 4:56 PM in response to Hal4redskins

That worked for me, thanks.

Also, come ON Apple - how did something so basic slip through QA? Time to get your poop in a group.

Dec 7, 2012 11:56 PM in response to Mimble75

howdy Mimble75,

you are quite welcome! glad to help a little ... [*grin*]

take care,

lee

AnnasCat

Level 1

4 points

Dec 9, 2012 2:59 AM in response to Hal4redskins

Thank you so much for this information. I was about to tear out my hair over all the changes in 11.

Dec 9, 2012 10:56 AM in response to Robert Belbeck

I'm getting very annoyed by this as well. Lowering my screen resolution and then adjusting the size of the window helps, but it's only a temporary solution. iTunes seems to enjoy resizing itself, without me even touching it. I hope this gets fixed in the next update, because having to manually change the window size all the time sure *****. 😐

Dec 10, 2012 7:47 AM in response to Lee_Dailey

Um, Lee? I so want this to work, but when I'm in iTunes and click alt + space, I can see "size" in the menu that opens, but it's ghosted out. Can't select it. Makes no difference whether I'm in the store or in my library. Is the problem maybe that I reinserted the left menu with the alt +s button? Wanted to be able to see my library options all the time (playlists, attached devices, etc.). Should I just bag it and go back to v10?

Dec 10, 2012 9:12 AM in response to Robert Belbeck

Robert:

Did you or your staff have any luck finding the Horizontal scoll bar?

Thank you!

Dec 10, 2012 1:23 PM in response to yenzerbob

yenzer,

The sizing method mentioned by lee above (alt-space) does not work on my W7 64bit system. It either minimizes or maximizes the program - No choice to change the size. So no access to the edges to drag it smaller.

The only choices via alt-space are: Minimize completely minimizes the program. Maximize over fills the screen.

As stated in the 2nd post, the only thing that has worked was to create a shortcut, right click on the shortcut for properties, then change 'normal window' to 'minimize'. When the shortcut is clicked itunes will open but will be minimized at the bottom of the screen in the task bar. I then need to click on that icon to maximize itunes to make it viewable. Then I have a scroll bar. Bad design due to no testing.

And, as I stated before, I am finding my android tablet to be a much better tool than the ipad because of things like this and the restrictions written into the ipads code. If I can't jailbreak it I will sell it since to us it is only a very expensive picture viewer and e-reader and nothing else.

This particular Apple product and software isn't really worth me putting any more time into it. Thanks for your help.

Dec 10, 2012 3:21 PM in response to Dancer1003

howdy Dancer1003,

sorry dude! i have never seen any windows program with the system menu SIZE command disabled.

you may want to look at the post by Robert Belbeck just above this one. he lists a workaround that functions when the SIZE command is disabled. good luck!

take care,

lee

Dec 10, 2012 3:23 PM in response to Robert Belbeck

howdy Robert Belbeck,

thank you for clarifying the situation! [*grin*]

i've never seen the system menu SIZE command disabled before. heck, it doesn't do it to me on my system. i can certainly understand your disgust with the situation. whatever you decide to do about it, good luck!

take care,

lee

Dec 11, 2012 7:04 AM in response to Robert Belbeck

I too am having the same issue with iPad on iTunes. No scroll bar. Tried the properties/minimize thing and it worked. But what a PITA. Another thing....I want the screen to default to the iPad screen when I connect the iPad. It does not. I have to figure out where to click to go there. Crappy update indeed. Everything is hidden. I know they all want to push the tablet and Windows 8 thing but cmon.