Why do my play counts reset to zero randomly?
For some reason groups of songs suddenly lose their play counts when I shut down and re-open iTunes. There doesn't seem to be any pattern as to why they reset; some are low count, some are high count. Sometimes it's a whole album, other times it's just bits and pieces of one. Since I keep a playlist of zero play songs for when I feel like listening to something new, it's disrupting to get to things I've already heard.
iMac (27-inch Mid 2011), Mac OS X (10.7.4)