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Come on Apple, people keep asking this and you don't answer! What does the dotted circle beside certain music showing on iTunes mean? The music is meant to be on my iPhone, and shows as downloaded, but skips over - and in iTunes, it shows with a grey dotted circle beside it. iTunes is the only application that I've ever dealt with that uses symbols with no indication of what those symbols mean - get your act together guys!
Mac mini, OS X Mountain Lion (10.8.2)
At a guess the cause is an uncompleted sync operation which leaves the records about what has and has not been transferred in an inconsistent state. Ideally iTunes would gracefully tidy up during the next sync, but it doesn't. 😕
Try the following all-purpose steps for dealing with erratic device or sync behaviour. They assume that all of the content you want on the device is in your library ready for restoring. If it isn't see Recover your iTunes library from your iPod or iOS device first. I would also recommend you copy everything out of the camera roll if you haven't already.
Use an encrypted backup if you want to preserve passwords, Wi-Fi settings, web history and health data where appropriate. I also suggest syncing with a selection of playlists (unless you're using iCloud Music Library) rather than manually adding content as, if nothing else, the process above is easier to do if you ever have to go through it again.
tt2
Those who have "figured it out" are WRONG. I have a new iPhone 8 with plenty of available space and the "Manually Manage Videos" option is selected and I still can't sync those ringtones I like way better than the terrible choice offered by iOS for the past 200 years... I had no problem using those on my iPhone 7 but not anymore. I am SO tired of the limitations imposed to us with our own devices that we paid a LOT of money for by Apple and enjoy so much the freedom Android offers that I'm afraid this iPhone is gonna end up in my drawer and I'm gonna go get myself a Samsung 8 or a Huawei Mate 10 Pro and won't need to eat so many Tylenol...
Anyway if anyone knows the real reason of this nonsense, I'd like to know since Apple help is nonexistent...
How do you delete the songs that have not yet been downloaded? I do not want them in my Itunes anymore. They're mainly duplicates that I turned into mp3 versions.
It does not. How do you get them out of the itunes library?
I have the same problem with only one album. I managed to sync a few songs by manually adding them, but I have 3.67GB free and I still can't sync the one album that I want onto my phone.
I have tried everything from this post, and yours was the only one that worked for me!!!! Thank you so much!!!!!! 😀
FWIW; I had to restore my iPhone to be able to sync music. I had a dotted circle next to an "unknown file". Nothing else worked but a restore.
/$0.02
hey,
I am having the same problem that you had!
Have you by any chance been able to rectify this situation?
Help me!!
"i have music from other people itunes on there so i cannot sync or restore it or i will lose over half of all my music"
You mean the music you did not legally obtain?
@aprezotto - Thank you very very VERY much for the suggestion, worked fine for me!!
Please mark this question as solved so that other people can know and find the answer if they have the same problem.
My bad, I replied to the wrong person.
Please mark this question as solved so that other people can know and find the answer if they have the same problem.
vancouverbrit has not been here for over 10 months.
That is a loading simbol
What does the dotted circle mean?
