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Come on Apple, people keep asking this and you don't answer! What does the dotted circle beside certain music showing on iTunes mean? The music is meant to be on my iPhone, and shows as downloaded, but skips over - and in iTunes, it shows with a grey dotted circle beside it. iTunes is the only application that I've ever dealt with that uses symbols with no indication of what those symbols mean - get your act together guys!
Mac mini, OS X Mountain Lion (10.8.2)
At a guess the cause is an uncompleted sync operation which leaves the records about what has and has not been transferred in an inconsistent state. Ideally iTunes would gracefully tidy up during the next sync, but it doesn't. 😕
Try the following all-purpose steps for dealing with erratic device or sync behaviour. They assume that all of the content you want on the device is in your library ready for restoring. If it isn't see Recover your iTunes library from your iPod or iOS device first. I would also recommend you copy everything out of the camera roll if you haven't already.
Use an encrypted backup if you want to preserve passwords, Wi-Fi settings, web history and health data where appropriate. I also suggest syncing with a selection of playlists (unless you're using iCloud Music Library) rather than manually adding content as, if nothing else, the process above is easier to do if you ever have to go through it again.
tt2
i think
This worked! Thank you. That is a breath of fresh air.
pcguywithaniPhone: the greyed out songs do not appear on my phone
pw74: I have the same problem and I do not have iTunes Match
Thanks ... I guess this way will lose the songs in the playlists, though, right? You have to re-insert all your re-imported songs into all your playlists?
Probably, I only had them in one playlist so it wasn't a big deal for me, but I think you can save playlist song lists if that'll help. not sure about it
I can confirm that doing one sync with music "off" and then turning music sync back and syncing again will rid your eyes of those terrible little grey circles.
I just read this thread and fix my issue. The problem with my device was that I did not have enough space on my device. I shortened my music and videos list to songs only...It's working now. 😀
i used this or my ipad mini and it worked thanks! 🙂
Wow... such an easy fix. I feel dumb! Thanks so much, #1 solved my dilemma!!!
Because apparently Apple prefers to ignore problems as long as possible. How else to ignore the widely discussed total failure of the podcast app?
You know how I solved this problem? by using Itunes alternative, it sync faster without causing this kind of mindblowing neverending problems.
Try going to "Store" and "Authorize This Computer" ... then put in your Apple credentials. Worked for me.
Not sure what it means but I was able to get rid of it by using WIFI sync. I had around 65 songs that had the dotted circle and of course they wouldnt play on my iphone, but wifi sync fixed it.
Not true. Alas.
What does the dotted circle mean?
