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Podcast is not connecting to iTunes

When we had to take our web servers offline for maintenance our connection to podcast on iTunes got disconnected.

I was told to make a slight change to the title in the rss file which and did and that it could take a few weeks for it to update in iTunes.

It's now been a few weeks a it's still not connecting. I attempted to make another change in the title and I'm hoping it will connect soon.

http://www.tiffeducationfoundation.org/rss-feed.xml

Please let me know if there is anything else that I can do.

Very frustrating.

JPOLIM

Posted on Dec 5, 2012 7:22 AM

19 replies

Dec 5, 2012 10:49 AM in response to JPOLIM

Yes, the Store caches the feeds and visits them in some sort of rotation to check for updates, so it usually takes 1-2 days to update, though it can be shorter or longer, it's just a matter of luck.

JPOLIM Author

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Dec 5, 2012 11:41 AM in response to Roger Wilmut1

Ok. Thanks again Roger. You are the best!

JPOLIM Author

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Dec 10, 2012 6:45 PM in response to JPOLIM

Hi Roger...

I'm still having trouble connecting to the iTunes site with our rss file.

I have used this link on my site to connect and it doesn't take me to the iTunes site with our episode.

Here is the link that I have used that worked. As I stated in my emails above, it now looks like everything is working in the rss feed file I built with your help.

http://itunes.apple.com/us/podcast/tiff-education-foundation/id445942775

How much longer should I wait until things connect to iTunes.

Thanks.

Dec 11, 2012 12:02 AM in response to JPOLIM

It looks as if your podcast was removed from the Store - this will happen if a podcast feed is offline or unreadable for long enough.

In this even you will need to re-submit it from scratch as a new podcast. You will need to change the title slightly (you can always change it back once accepted) or you will fall over an error message telling you it's already been submitted (this appears to be a bug in the automated part of the submission process).

Podcast is not connecting to iTunes