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I need Help... MacBook 15" Retina Kept on Crashing and Restarting

I just bought my MacBook Pro Retina Display 15" online and its from Apple Shang Hai... I bought this 2 months ago and suddenly now it kept on crashing and restart. Please help... I've been spending quite a money on this machine.


Interval Since Last Panic Report: 715306 sec

Panics Since Last Report: 4

Anonymous UUID: 31C039B8-B3B3-3092-5BAA-676F77D0F146


Thu Dec 6 14:58:57 2012

panic(cpu 0 caller 0xffffff800acb7e75): Kernel trap at 0xffffff7f8c3adc61, type 14=page fault, registers:

CR0: 0x0000000080010033, CR2: 0x00000000000000d8, CR3: 0x00000000670f3037, CR4: 0x00000000001606e0

RAX: 0x0000000000000000, RBX: 0x0000000000000000, RCX: 0x0000000000000001, RDX: 0x0000000000000000

RSP: 0xffffff8224ef3800, RBP: 0xffffff8224ef3840, RSI: 0xffffff821affee8c, RDI: 0xffffff81aca7e000

R8: 0x0000000000000001, R9: 0x0000000000000001, R10: 0x0000000000000001, R11: 0x0000000000000000

R12: 0x0000000000000000, R13: 0x0000000000000001, R14: 0xffffff81aca7e000, R15: 0xffffff821affee8c

RFL: 0x0000000000010297, RIP: 0xffffff7f8c3adc61, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0x00000000000000d8, Error code: 0x0000000000000000, Fault CPU: 0x0


Backtrace (CPU 0), Frame : Return Address

0xffffff8224ef34a0 : 0xffffff800ac1d626

0xffffff8224ef3510 : 0xffffff800acb7e75

0xffffff8224ef36e0 : 0xffffff800accd3bd

0xffffff8224ef3700 : 0xffffff7f8c3adc61

0xffffff8224ef3840 : 0xffffff7f8c3ae31c

0xffffff8224ef38c0 : 0xffffff7f8c3aeb48

0xffffff8224ef3900 : 0xffffff7f8c369fc7

0xffffff8224ef3a80 : 0xffffff7f8c3aaea4

0xffffff8224ef3b40 : 0xffffff7f8c368a5a

0xffffff8224ef3ba0 : 0xffffff800b065009

0xffffff8224ef3bc0 : 0xffffff800b0665b0

0xffffff8224ef3c20 : 0xffffff800b063fcf

0xffffff8224ef3d70 : 0xffffff800ac98481

0xffffff8224ef3e80 : 0xffffff800ac20aed

0xffffff8224ef3eb0 : 0xffffff800ac10448

0xffffff8224ef3f00 : 0xffffff800ac1961b

0xffffff8224ef3f70 : 0xffffff800aca5db6

0xffffff8224ef3fb0 : 0xffffff800accdc23

Kernel Extensions in backtrace:

com.apple.GeForce(8.0.6)[105BACF2-DA7F-3FD1-8BD0-61941FEC6BDD]@0xffffff7f8c35c0 00->0xffffff7f8c420fff

dependency: com.apple.NVDAResman(8.0.6)[6DE39FFA-F7E3-3EF5-AF75-43F2A69F6288]@0xffffff7f8b2 d9000

dependency: com.apple.iokit.IONDRVSupport(2.3.6)[6A1A36AC-2F79-34AF-A162-A97FE16705E3]@0xff ffff7f8b2c5000

dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8b244000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[2E420A99-8DBF-3C1D-AE39-75B7EE4D5C1E]@0 xffffff7f8b282000


BSD process name corresponding to current thread: Finder


Mac OS version:

12C3006


Kernel version:

Darwin Kernel Version 12.2.1: Thu Oct 18 16:32:48 PDT 2012; root:xnu-2050.20.9~2/RELEASE_X86_64

Kernel UUID: 0AFA55FD-872F-3BBE-8630-214EB586A16D

Kernel slide: 0x000000000aa00000

Kernel text base: 0xffffff800ac00000

System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)


System uptime in nanoseconds: 3214199450611

last loaded kext at 269990829596: com.apple.filesystems.afpfs 10.0 (addr 0xffffff7f8cf97000, size 348160)

last unloaded kext at 235427118421: com.apple.iokit.IOEthernetAVBController 1.0.2b1 (addr 0xffffff7f8bdd8000, size 28672)

loaded kexts:

com.apple.filesystems.afpfs 10.0

com.apple.nke.asp_tcp 7.0.0

com.apple.filesystems.smbfs 1.8

com.apple.driver.AudioAUUC 1.60

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.iokit.IOBluetoothSerialManager 4.1.2f9

com.apple.filesystems.autofs 3.0

com.apple.driver.AGPM 100.12.81

com.apple.driver.ApplePlatformEnabler 2.0.6d1

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.AppleMikeyHIDDriver 122

com.apple.driver.AppleHDA 2.3.5fc10

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.driver.AppleMikeyDriver 2.3.5fc10

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.2f9

com.apple.driver.AppleSMCLMU 2.0.3d0

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.GeForce 8.0.6

com.apple.driver.AppleUpstreamUserClient 3.5.10

com.apple.driver.AppleMCCSControl 1.1.11

com.apple.driver.AppleIntelHD4000Graphics 8.0.6

com.apple.driver.AppleIntelFramebufferCapri 8.0.6

com.apple.driver.AppleLPC 1.6.0

com.apple.driver.AppleMuxControl 3.2.13

com.apple.driver.ApplePolicyControl 3.2.13

com.apple.driver.AppleUSBTCButtons 237.1

com.apple.driver.AppleUSBTCKeyboard 237.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 34

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.3.1

com.apple.driver.AppleUSBHub 5.5.0

com.apple.driver.AppleSDXC 1.4.0

com.apple.driver.AirPort.Brcm4331 612.20.14

com.apple.driver.AppleAHCIPort 2.5.1

com.apple.driver.AppleUSBEHCI 5.5.0

com.apple.driver.AppleUSBXHCI 1.5.1

com.apple.driver.AppleEFINVRAM 1.7

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 1.7

com.apple.driver.AppleRTC 1.5

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 1.9

com.apple.driver.AppleACPIEC 1.7

com.apple.driver.AppleAPIC 1.6

com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0

com.apple.nke.applicationfirewall 4.0.39

com.apple.security.quarantine 2

com.apple.driver.AppleIntelCPUPowerManagement 196.0.0

com.apple.security.SecureRemotePassword 1.0

com.apple.iokit.IOSerialFamily 10.0.6

com.apple.kext.triggers 1.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5

com.apple.driver.DspFuncLib 2.3.5fc10

com.apple.iokit.IOAudioFamily 1.8.9fc11

com.apple.kext.OSvKernDSPLib 1.6

com.apple.iokit.IOSurface 86.0.3

com.apple.iokit.IOBluetoothFamily 4.1.2f9

com.apple.nvidia.nvGK100hal 8.0.6

com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.2f9

com.apple.driver.AppleSMBusPCI 1.0.11d0

com.apple.driver.AppleHDAController 2.3.5fc10

com.apple.iokit.IOHDAFamily 2.3.5fc10

com.apple.driver.AppleSMBusController 1.0.11d0

com.apple.NVDAResman 8.0.6

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.IOPlatformPluginFamily 5.3.0d47

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.driver.AppleSMC 3.1.4d2

com.apple.driver.AppleGraphicsControl 3.2.13

com.apple.iokit.IONDRVSupport 2.3.6

com.apple.iokit.IOGraphicsFamily 2.3.6

com.apple.driver.AppleUSBMultitouch 237.3

com.apple.driver.AppleThunderboltDPInAdapter 1.8.9

com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9

com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6

com.apple.driver.AppleUSBHIDMouse 175.8

com.apple.iokit.IOUSBHIDDriver 5.2.5

com.apple.driver.AppleHIDMouse 175.8

com.apple.driver.AppleUSBMergeNub 5.5.0

com.apple.driver.AppleUSBComposite 5.2.5

com.apple.driver.AppleThunderboltNHI 1.6.3

com.apple.iokit.IOThunderboltFamily 2.1.8

com.apple.iokit.IOUSBUserClient 5.5.0

com.apple.iokit.IO80211Family 510.4

com.apple.iokit.IONetworkingFamily 3.0

com.apple.iokit.IOAHCIFamily 2.3.1

com.apple.iokit.IOUSBFamily 5.5.0

com.apple.driver.AppleEFIRuntime 1.7

com.apple.iokit.IOHIDFamily 1.8.1

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 220

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.DiskImages 344

com.apple.iokit.IOStorageFamily 1.8

com.apple.driver.AppleKeyStore 28.21

com.apple.driver.AppleACPIPlatform 1.7

com.apple.iokit.IOPCIFamily 2.7.3

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

Model: MacBookPro10,1, BootROM MBP101.00EE.B02, 4 processors, Intel Core i7, 2.7 GHz, 16 GB, SMC 2.3f32

Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB

Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.100.14)

Bluetooth: Version 4.1.2f9 11046, 2 service, 11 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

Serial ATA Device: APPLE SSD SM768E, 751.28 GB

USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2

USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3

USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2

USB Device: hub_device, 0x0424 (SMSC), 0x2512, 0x1d180000 / 3

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0262, 0x1d182000 / 5

USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 4

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8286, 0x1d181300 / 6

USB Device: Apple Optical USB Mouse, apple_vendor_id, 0x0304, 0x14200000 / 1

MacBook Pro with Retina display, OS X Mountain Lion (10.8.2)

Posted on Dec 5, 2012 11:20 PM

Reply
17 replies

Dec 31, 2012 5:24 PM in response to ahmadarifs

I'm having the same issue on a Late-2012 15" non-Retina MacBook Pro. Random crash. Never happened on my last machine.


I suspect defective NVIDIA 650M GPU or defective GPU driver. Because look:



Kernel Extensions in backtrace:

com.apple.GeForce(8.0.6)[06D6CD54-A2AB-3090-BB25-7F3600E5ED64]@0xffffff7f87ab90 00->0xffffff7f87b7dfff

dependency: com.apple.NVDAResman(8.0.6)[6DE39FFA-F7E3-3EF5-AF75-43F2A69F6288]@0xffffff7f86c 45000

dependency: com.apple.iokit.IONDRVSupport(2.3.6)[6A1A36AC-2F79-34AF-A162-A97FE16705E3]@0xff ffff7f86c31000

dependency: com.apple.iokit.IOPCIFamily(2.7.3)[7EECA562-F708-37FF-9757-CA9C98939903]@0xffff ff7f8679d000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[2E420A99-8DBF-3C1D-AE39-75B7EE4D5C1E]@0 xffffff7f86bee000


I have had a defective NVIDIA GPU in my Mac before as well. Switching brands to a PC manufacturer will not necessarily cure your issue, you could easily end up with a defective GPU as well. When the NVIDIA GPUs were defective in the past it affected all manufacturers that used the chip, not just Apple.


What you should do is take your machine to Apple. It is under warranty. In the past with similar issues they replaced my logic board.

Jan 1, 2013 12:33 PM in response to DaddieMac

BTW I noticed the fans on my MacBook Pro were not activating for some reason. I'm not sure if it was possibly shutting down due to overheating. You should get a temperature monitoring program and see where you're at. Mine was getting up around 210° F !! I immediately put a fan utility on to force the fans to blow. I'm going to see why the system wasn't automatically doing this. It should have been.

I need Help... MacBook 15" Retina Kept on Crashing and Restarting

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