2 Replies Latest reply: Dec 6, 2012 6:10 AM by Demo
Metson Level 1 Level 1

iPad Not Backed Up

This iPad hasn't been backed up.  Backup happens when this iPad is plugged in, locked and connected to Wi-Fi


No matter how many times I tap OK I cannot get rid of the box and the screen is completely locked and won't let me access anything.

iPad 2, Screen locked so can't select camer
Solved by Demo on Dec 6, 2012 6:10 AM Solved

Try this.


Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.