I hardly ever complain about Apple and like they are even going to care about me writing this post but if they generally do care about their customers they should listen and rectify this problem.
Everything I own Is apple Ipad, phone computer, apple tv, ipod. the list goes on.
A week or so ago I updated my computer and ipad as I had not done this for some time. I work as a therapist and rely on my ipad for mobile clients and the computer for my treatment room. My business is based upon relaxing people and destressing them with a multitude of therapies. So you can imagine when I have 180 ambient albums that used to be gapless suddenly have 1 second gaps between them. All of my clients have noticed this gap and actually is effecting my business.
Bring back the section that allows me to join up tracks, for example I have an album I use all the time called Solar Walk by Astropilot. The CD is seamless and has no gaps on, I sold my cds around 1 year ago after using itunes match as the cds were cluttering up my house and was no point keeping the the cds.
So I update my itunes 9 or 10 i think it was to the new one, suddenly gaps... I cant believe what has happened, I am generally upset with Apple I am lost for words and cross fading is not like a seamless album. My ipad has gaps on music that did not have gaps before. Half my music is bought from I tunes and the other half CD'S that I imported.
Well I am sorry for being so negative and sounding hurt over something that should not have been removed from I tunes, but it is effecting my business and its sounds silly but it really is! Yes I could probably fit all the 180 albums together in cubase to get them to be perfectly seamless like they should be. But why should I, have spent thousands of pounds over the last 14 years on apple products and software.
I doubt I will get any reply from Apple as I rang apple today and complained, wish I had never have updated and Apple are really turning in to Microso**, too big of a company that dont give a dam about their customers. Yes itunes has gone backwards and is not the user friendly product it used to be. I hope soon that there is an update and the gapless section where you can join up the albums I ripped to itunes years ago gets re added for people in my situation.
To the chap above, yeah I might have to do what you have done but 180 Ambient albums I use for a spa therapy room ( I dont have the time to ripp 180 albums and delete them to re-ripp them back on to my computer. Its 2014 not 1994
Sort it out apple, I am sure it does not take a scientist to add something back on to itunes that previously was there. Hope some one from Apple actually replies to this because I am absolutely discusted by this most simple feature that has been removed and frustration is not the word for it. Im angry because my therapy cant flow with the music when an hour massage has 12 one second gaps within the hour, clients notice and comment.
It really is taking the **** ( Have never ever once complained about apple ever, being a Mac Head...... but I am really doubting now the ability of a company that removes a basic simple feature that really was so valuable for me as an individual and my business.
Sorry if anyone thinks I am being to harsh over a small issue but I hope they sort this out, else my confidence in the company and the way I can see it going is being tarnished by trying to be to complex with itunes when it used to be simple and easy to use.
Please please please but this feature back on Itunes :-(