Iphone 5's screen turned into vertical stripes.

The same thing happened to me when I woke up this morning - vertical stripes across the screen. I went straight to the genius bar and they replaced my phone. This is a hardware issue and cannot be fixed. As long as your phone isn't too damaged, they'll give you a new one in exchange at no cost. I was in and out of the genius bar within 30 minutes. Good luck!

The same thing happened to me and when I went to the Apple Genius Bar they made me buy a completely new phone because mine was a few weeks beyond the one-year warranty. NYCer, were you still under warranty?

Hi, I have an Iphone 4S and i got the same issue, vertical stripes, not possible to see anyhting than little light coming on, can hear all messages, phone calls coming in, but cannot see absolutely anything!!! Help? Had the phone for a year already and no problems till now.

It's a hardware failure. Make an appointment at the genius bar and get it replaced.

Thanx, but i have to find this genius bar...don't live in the US.

Well, I'd love to make a suggestion, but since you don't bother telling us where you do live, I can't.

sorry, i live in Qatar.

All service and support in Qatar are provided by the authorized carriers. Vodafone and Ooredoo. If you got your phone from them, take it in to your carrier for service. If you purchased it elsewhere, you will have to take it back to the country where it originated to get it serviced.

I got it in the US. Thank you for your time. I guess I just have to buy a new phone, since I cannot go back now.

I have had a problem with the iPhone 5 as well. I had upgraded from one of the 4's and there was a battery issue with the phone that apple was "aware" of. They were replacing the batteries for free. I guess the batteries are less expensive to fix than all the complaints about stripes/vertical lines appearing out of nowhere on the phone. It can't be fixed and a new screen is required. When I went to the genius bar to fix the issue of the battery, they said they know of the problem and will replace it. They didnt have the better in stock and it would have to ordered. Since my phone was still under warranty they said or they could give me a new phone now. I opted for the new phone because I didnt want to wait and have to come back. I have had the new phone for 4 months and I was just on my Facebook app when these lines just appeared. I shut it off, hooked it up to my mac and that didnt work. I brought it to apple and they said That they can reset the cables to see if that would work but I would have to commit to buying a new screen for $130 if that didnt work. RIDICULOUS! The replacement phone was only warrantied for 90 days. Well I missed it by a month and brand new replacements should be warrantied for longer. Or why is this not a free replacement of the screen as the battery since I have googled this problem and there are many with the same issue? How many complaints does apple need to consider it a free fix since it is a defect in their phone and nothing I did? I am not expecting a new phone or anything for free, I am expecting apple to stand by their product. I purchased this phone as an upgrade. I did my part, the battery defect was not my fault and so is stripes appearing on the screen for no reason. I take care of my phone and they are in perfect condition always. Not even a scratch. All I want is what I paid for, A working phone with no defects!

Don't tell us fellow users, tell Apple: http://apple.com/feedback

I found out how to do it without reseting it! You go to Settings --> General -->Accessibility --> then slide invert colors or gray scale (don't know which one I slid) on and then just click the sleep/ power button once to let it sleep. Then when i turned it on it was all better! And the invert colors or gray scale still showed as not turned on

To my amazement, this worked for me too. Thanks msichala!

For future readers, here's what was happening to me. This morning, I turned on my phone and it had vertical stripes. The stripes were wide, and alternated between lighter and darker in color. At the same time, touch responsiveness was very buggy. The phone would take 2-3 seconds to respond to a touch, then would respond to multiple touches that I did not make. I tried restarting the phone, but the problem did not go away.

Somehow I managed to open the Settings and get to Accessibility. It took awhile because of the buggy responsiveness of the touch screen. Once there, I toggled both invert colors and gray scale.

The problem went away immediately and the phone has worked fine for the last several hours. Fingers crossed the fix sustains.

Never mind. That was a short-term (and maybe coincidental) solution to the problem. Bummer.

Hello KiltedTim! May I know where is that genius bar located in Sri Lanka?