ipod classic won't sync to itunes 11

HELP! I have an ipod classic 160g and just upgraded to itunes 11 on my windows 7 computer and it will not successfully sync! I use it for podcasts and it will not update the podcasts! This is extremely frustrating! Wasted 3 hours trying to make it work!

iPod classic 160GB (Late 2009), Windows 7

Posted on Dec 10, 2012 5:55 AM

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101 replies

Jan 27, 2013 10:05 PM in response to revcharlie

Happy to hear others are experiencing the same issue I am. I thought I was going crazy! 😉 The Genius Bar acted like I was making all this up in my head and couldn't find a problem. I'm still unable to convert MP3's to AAC files while syncing. I'm on a Win7 64-bit device and it all started when I downloaded iTunes 11! Oh, and trying to convert them in smaller batches does not work for me either. Very disappointing!

Jan 29, 2013 2:51 AM in response to revcharlie

Well it seems that chek/uncheck here and ther didn't help.

I have managed to sync my 160gb but it took some time.

My library is mainly ALAC so i had do covert while sync.


It seems that syncing (with conversion) a single album at a time is OK so:


  1. Try sync the whle library
  2. Look at the track where the sync is stucked (eg 2 of 4500 .....)
  3. Sync the complete album of that track
  4. Go to 1


It seems endless but after few albums the sync went smooth

Feb 14, 2013 7:53 PM in response to orentamir

Ok everyone,

I'm pretty sure I have found the solution to this problem. I have an iPod classic 160gb and a windows 7 64 bit laptop. iTunes 11 kept crashing during the sync. I called Apple and they told me how to do a complete iTunes uninstall. You have to uninstall iTunes, then QuickTime, then apple mobile device support, then Bonjour, then Apple applications support in that exact order. After that reinstall iTunes 11 from the Apple website. And everything works perfectly now. I'm even down converting to 192kb and all my songs synced with no crashing. I hope this works for everyone else.

Feb 15, 2013 5:34 AM in response to EydieG

No EydieG you don't have to put all your music back. iTunes reloaded everything just as it should be after the reinstall. TechSTL. I may have missed a step in the uninstall process but I'm pretty sure that its right. I got this from Apple tech support over the phone and I didn't write it down. I'm sure if you google how to do a full iTunes uninstall you can find a more accurate explanation.

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ipod classic won't sync to itunes 11

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